Process-Automation Exam Questions

Total 79 Questions


Last Updated On : 16-Jan-2025

What is a flow interview?


A. Questions posed by flow designer to potential flow users.


B. A flow that takes the same path as the original flow.


C. Instance of a flow.


D. Connection or interlink between two to more internal elements of a flow.





C.
  Instance of a flow.

Explanation:

Reference: [Reference: Salesforce Help Documentation on Flow Concepts., , ]

Which tools are included with the Lightning Flow product?


A. Lightning Experience and Flow Builder


B. Process Builder. Flow Builder, and Approvals


C. Process Builder and Flow Builder


D. Lightning App Builder and Process Builder





B.
  Process Builder. Flow Builder, and Approvals

Explanation:

Reference: [Reference:Salesforce Help - Lightning Flow, ]

What key feature was introduced is Spring 21 release which helps with identifying performance…?


A. Stagger and Throttle plug-ins for Flows


B. Accurate measure of the CPU time consumption of Flows and Processes


C. Black run-as access for Processes


D. Optimizer plug-in for Flows and Processes





B.
  Accurate measure of the CPU time consumption of Flows and Processes

Explanation:

Reference:

[Reference:Salesforce Release Notes Spring '21 - Performance Enhancements, ]

Which three types of data can a flow variable store?


A. Multi-Select Picklist


B. Text


C. Binary Large Object (BLOB)


D. Record


E. Character Large Object (CLOB)





B.
  Text

D.
  Record

E.
  Character Large Object (CLOB)

Explanation:

Reference:

[Reference: Salesforce Help Documentation on Flow and Variables., , ]

Northern Trail Outfitters (NTO) is looking to build an app for its logistics team where users will be able to submit inventory refill requests. The current manual process involves filling out a long form containing many fields. NTO is planning to replace the current process with Flows. Users frequently change field values as they are filling out the form. What should NTO keep in mind about letting users go backward in the Flow to make updates to field values?


A. Allow Navigation’ needs to be set to TRUE on the Flow.


B. Only users with "Navigate Flows” permission can navigate to previous screens.


C. Letting users navigate from the later screen to the previous screen could result in duplicates.


D. Once the user navigates to previous screen, all field values on the current screen will be lost and will need to be repopulated.





A.
  Allow Navigation’ needs to be set to TRUE on the Flow.

Explanation:

Reference:

[Reference:Salesforce Help - Configure Screen Flow Navigation, , ]

An administrator wants to see which Flows currently have paused interviews or scheduled action. Where should the administrator go to ….?


A. In Setup, type ‘’Queue’ in the quick search menu and select ‘’Queue’’


B. In Setup, go to Flows and select the Recently Viewed List View.


C. In Setup, go to process Automation and select Paused Flow interviews.


D. In Setup, go to Process Automation and select Automation Home.





C.
  In Setup, go to process Automation and select Paused Flow interviews.

Explanation:

Reference: [Reference:Salesforce Help - Manage Paused and Waiting Flow Interviews, ]

An administrator wants to route an employee’s time-off request to their manager for approval. Which tool should the administrator use?


A. Process Builder


B. Approvals


C. Workflow Rules


D. Flow Builder





B.
  Approvals

Explanation:

Reference:

[Reference: Salesforce Help Documentation on Approval Processes., ]

Cloud Kicks (CK) is evaluating outbound message actions to send pricing updates to ….


A. If the endpoint is unavailable, outbound messages are lost after 3 unsuccessful retries.


B. Outbound messages could potentially be delivered out of order.


C. Audit trail is not available for outbound messages.


D. Admin can configure up to 5 outbound message types for guaranteed delivery.





B.
  Outbound messages could potentially be delivered out of order.

Explanation:

Reference:

[Reference:Salesforce Developer Documentation - Outbound Messaging, , ]

Universal Containers (UC) requested that when a support case is open for more than 7 days, a chatter post should be posted to the Regional could the admin meet this requirement?


A. Apex trigger


B. LWC component


C. Scheduled workflow rule


D. Scheduled process builder





D.
  Scheduled process builder

Explanation:

Reference: [Reference:Salesforce Help - Schedule-Triggered Flows, , ]

A new VP of sales joined TrueGlobal Inc. TrueGlobal uses Salesforce for managing their global sales operations. The VP of sales wants to receive an email alert if a deal stage is changed to Closed Lost and the amount was greater than $1,000,000. What evaluation criteria should the administrator choose while creating this workflow rule?


A. When a record is created and every time it is edited


B. When a record is created and any time it's edited to subsequently meet criteria


C. When a record is created


D. When a record is edited, and any time it’s edited to subsequently meet criteria





B.
  When a record is created and any time it's edited to subsequently meet criteria

Explanation:

Reference:

[Reference:Salesforce Help - Workflow Rule Considerations, ]


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