Consumer-Goods-Cloud-Accredited-Professional Exam Questions

Total 92 Questions


Last Updated On : 16-Jan-2025

Which statement is true about action plan templates?


A. Action plan templates can have multiple orders and delivery tasks


B. Action plan templates can have multiple planogram, inventory and promotion checks


C. Action plan templates are ready to use after saving


D. Action plan templates are not extensible through Apex





B.
  Action plan templates can have multiple planogram, inventory and promotion checks

Explanation:

Action plan templates can have multiple planogram, inventory and promotion checks, which are predefined tasks that can be assigned to field reps to perform during their store visits. These tasks help to ensure compliance and optimize product placement and availability. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 26-27.

Which field is required for setting up Retail Store KPIs?


A. Effective to


B. Retail Store Group


C. KPI Type


D. Promotions





C.
  KPI Type

Explanation:

KPI Type is a required field for setting up Retail Store KPIs. Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. The KPI Type defines the type of metric that is being measured, such as share of shelf, out of stock, or promotion compliance. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 30.

How is a promotion linked to a Retail Store?


A. Through a related list on the Retail Store Group object


B. Through a Promotion Delivery Method


C. Through a Promotion Channel record


D. Through an account associated with the Retail Store





A.
  Through a related list on the Retail Store Group object

Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?


A. Retail Store KPI


B. Assessment Task Definition


C. Delivery Tasks


D. Assessment Indicator Definition





D.
  Assessment Indicator Definition

Explanation:

The object where a Consumer Goods Cloud Admin needs to establish the expected value for the planogram metrics is Assessment Indicator Definition. A planogram is a visual representation of how products should be arranged on a shelf. A planogram metric is a measure of how well the actual shelf image matches the expected planogram image. An Assessment Indicator Definition is an object that defines an indicator or metric that can be used to assess the performance or compliance of a retail store or an action plan task. By creating an Assessment Indicator Definition for the planogram metric, such as out of stock, share of shelf, or SKU facings, an admin can establish the expected value for that metric and use it to calculate the actual value based on the shelf image. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

How can admins review the performance of the Object Detection Model?


A. By creating a Custom Object


B. By enabling Custom Object Detection


C. Through Detected Objects


D. Through Einstein Bots





C.
  Through Detected Objects

Explanation:

https://help.salesforce.com/s/articleView?id=sf.industries_einstein_object_detection_review_detected_objects.htm &type=5

Admins can review the performance of the Object Detection Model through Detected Objects, which are records that store the results of the object detection process. Detected Objects contain information such as the confidence score, the number of detections, and the bounding box coordinates for each object in an image. Admins can use reports and dashboards to analyze the Detected Objects data and evaluate the accuracy and performance of the Object Detection Model. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.

Which of the following represent the three ways of performing a promotion check during an in-store visit?


A. Clearance Promotion, Volume Promotion, and Product Coupons


B. Individual product, Product Coupons, and Volume Promotion


C. Unit Promotion, Product Category, and Product Coupons


D. General Promotion, Individual Product, and Product Category





D.
  General Promotion, Individual Product, and Product Category

Explanation:

A promotion check is a type of action plan task that allows a field rep to verify if a promotion is running correctly at a retail store. There are three ways of performing a promotion check during an in-store visit:

General Promotion, which checks if any promotion is running at the store, regardless of the product or category involved.

Individual Product, which checks if a specific product is part of a promotion at the store. Product Category, which checks if a group of products that belong to the same category are part of a promotion at the store. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 27-28.

GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location


A. White Space Analysis


B. Sales Rep Performance


C. Sales Manager- Territory Performance


D. Account Insight





A.
  White Space Analysis

Explanation:

White Space Analysis is a Tableau CRM dashboard that shows opportunities to sell new products in a retail store location. It analyzes the sales performance and product distribution across different stores and segments, and identifies gaps or white spaces where new products can be introduced or existing products can be expanded. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.

Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?


A. Goods Metrics


B. Shelf Metrics


C. Planogram Metrics


D. Object Metrics


E. Model Metrics





B.
  Shelf Metrics

E.
  Model Metrics

Explanation:

Shelf Metrics allow a user to review the vision detection accuracy by comparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.

A company called Alpine is running a 'buy one get one free’ (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?


A. At the energy bar product SKU level


B. At the Alpine brand catalog level


C. At the custom context field level


D. At the energy bar product category level.





D.
  At the energy bar product category level.

Explanation:

Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. For a promotional end cap audit, Retail Store KPIs should be defined at the energy bar product category level, as this would capture all the energy bars that are included in the BOGO promotion and also minimize the number of records created. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.

For what two reasons would the standard record pages for tasks of type “Other” be visible instead of the KPI component


A. Lightning App Builder does not support configuration of the standard record pages to include the KPI component


B. Salesforce Mobile App always displays the standard record pages


C. If related object is a custom object it will always display the standard record page


D. The record page Custom Task KPI Component has not been assigned to the concerned user profile


E. The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder





D.
  The record page Custom Task KPI Component has not been assigned to the concerned user profile

E.
  The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder


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About Salesforce Consumer Goods Cloud Accredited Professional Exam


Salesforce Consumer Goods Cloud Accredited Professional Exam is designed for consultants and professionals who specialize in implementing Salesforce Consumer Goods Cloud solutions.

Key Facts:

Exam Questions: 40
Type of Questions: MCQs
Exam Time: 60 minutes
Exam Price: $150
Passing Score: 70%

Key Topics:

1. Retail Execution Management: 25% of exam
2. Consumer Goods Cloud Fundamentals: 20% of exam
3. Store Visit Optimization: 20% of exam
4. Data Management: 15% of exam
5. Reporting and Analytics: 10% of exam
6. Integration and Extensibility: 10% of exam

Familiarize yourself with objects like Store Visit, Product, and Inventory to understand their relationships. Simulate the exam environment with Salesforce Consumer Goods Cloud Accredited Professional practice test to identify knowledge gaps and improve time management. Salesforce Accredited Professional Partner Community Page: Provides additional resources and support.