Salesforce-Slack-Administrator Exam Questions

You re a Workspace Owner and you just launched Slack across your entire organization. You look at the percentage of messages viewed in public channels versus in private channels and direct messages (DMs), and notice that most communication is happening in DMs. Which two actions should you take to promote the usage of channels? (Select the TWO best answers.)

A. Turn off the ability for users to create channels, so they can collaborate only in the exist.ng channels.

B. Publish a Slack Etiquette guide that includes a rule of defaulting to using channels.

C. Send a company-wide email asking members to use Slack channels for collaboration.

D. Ask your Slack Champions to model the behavior, and encourage others to post in channel.

E. Create the default channels, so that employees have more options in the channels they can use for collaboration.

You're a Slack admin reviewing an approval request for an app to be used in your organization You notice that a particular app requires permission to "Send messages as @bot." Which box scope will need to be assigned to the app to grant the requested permission? (Select the best answer.)

A. chat:write

B. admin apps-write

C. admin.conversations:read

D. chathistory

Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions. What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

A. Keep up to date on all channel naming conventions to accurately process requests.

B. Prepare for a decrease in workload since channel requests will need to be processed less frequently.

C. Create a process for channel requests.

D. Appoint other members of their workspace to help with the workload.

A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training. Which of the below would be the most effective way to increase members’ productivity in Slack?

A. Show employees how they can request new apps to be installed in Slack.

B. Train everyone on how to create Slack integrations.

C. Allow employees to install social apps, like Giphy, that will help attract new Slack members.

D. Connect tools they are already using, like Google Calendar or Box, to Slack.

You're a Workspace Admin for your organization's Slack's Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days. Where can you find this information? (Select the best answer.)

A. Org analytics dashboard

B. Workspace analytics dashboard

C. Analytics members dashboard

E. Message activity analytics

The security team at your organization wants to monitor different public channels that are created in your Slack Enterprise Grid instance. The team requested access to the conversations.list and conversations. info API methods to get the required data about the channels. As a Slack admin, you need to assign the required scopes to their Slack app for the security team to be able to invoke the APIs. Which scope should you assign to allow the security team to retrieve a list of all public channels only and retrieve information about a public channel? (Select the best answer.)

A. files:read

B. admin.conversations:read

C. conversations.connect:read

D. channels:read

You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan.
The requirements:
• Users want to be able to access their old messages and integrate Slack with their calendars.
• You want to use Okta to provision users in order to provide additional security and simplicity to the employee onboarding process.
• Field representatives need to be able to access Slack securely on their company-owned mobile devices.
Based on the requirements, what should you recommend?
(Select the best answer.)

A. Stay with the Slack Free plan for another year.

B. Move to the Slack Pro plan.

C. Move to the Slack Business+ plan.

D. Move to the Slack Enterprise Grid plan.

As a Workspace Admin, you've been tasked with launching Stack at your company. You need to provide resources for beginners to learn more about Slack on their own What are the two best ways you can help your coworkers access relevant Slack learning materials? (Choose 2 answers)

A. Ask members to review the 'Slack tutorials' section of the Help Center.

B. Guide members to the Slack resources library on slack.com.

C. Ask members to complete the Slack certified Admin program.

D. Invite members to watch the on-demand How to launch Slack at your organization' webinar.

E. Use the /feedback command or email feedback@slack.com to submit a support request to Slack.

You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees. You need to ensure that the plan supports SAML single sign-on (SSO) for authentication. Which plan(s) fit the requirement?

A. Enterprise Grid only

B. Pro, business+ and Enterprise Grid

C. Free, Pro, Business+ and Enterprise Grid

D. Business+ and Enterprise Grid

You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data?
(Select the best answer.)
You're a Workplace Admin for a major retail chain in Europe on the Slack Pro plan. An executive user at your company recently discovered that Slack message retention for your organization was set at one year.
The executive asked you to find out how to access their channel history from more than 18 months ago using any means necessary.
Will it be possible for you to recover the data? (Select the best answer.)

A. Yes, because Slack's disaster recovery policy and business continuity plan provide backups that organizations on the Slack Pro plan can access upon request from Org Admins.

B. Yes, because Slack employs multi-factor authentication for all administrative access to systems. Slack can access channel history upon request from Org Admins.

C. No, because this company is in a territory affected by GDPR. Slack Is legally not allowed to provide this data after the retention date has passed.

D. No, because customer data is removed immediately upon expiration of message retention. Slack and deletes all information from production systems at that time.