Salesforce-Slack-Administrator Exam Questions

You're an Org Admin for a company with only one Slack workspace. A teammate will be starting a new, complex project and requests a new workspace. Which action should you take first before creating a new workspace? (Select the best answer.)

A. Confirm the channel naming conventions they might use.

B. Identify the tools the project team plans to use to track their progress.

C. Ensure you have an available resource to serve as a Workspace Admin.

D. Determine if the project team is using Slack workflow's automate processes.

A finance team wants to nominate a team member to be a Slack Workspace Admin. Which team member's prior experience would make them the optimal candidate for this role? (Select the best answer)

A. The candidate encourages Slack etiquette in channels and frequently answers slack-related questions from colleagues. They provide feedback to the current Workspace Admins on Slack settings and policies at the company.

B. The candidate has experience creating custom integrations to improve the onboarding process for the company's new hires.

C. The candidate worked closely with the finance team to set up and request Slack Connect channels with external partners. They also helped design the process for approving Slack Connect channel requests at the company.

D. The candidate relies on Slack in their day to day role and frequently asks the IT team questions about Slack features.

As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month. How should you set up your data retention policies? (Select the best answer.)

A. Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.

B. Keep the default retention settings, but set a message retention policy of one month for channels with less important information.

C. Set the retention policy for public channels to keep all messages .and allow members to determine how long they'd like to keep messages in private channels.

D. Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.

You're a Slack Workspace Owner responsible for setting up an app-approval process. In order to set up this process, which two actions are recommended? (Select the TWO best answers.)

A. Instruct app requestors to post a business justification in #help-admins when requesting apps.

B. Restrict apps that aren't already used by your organization.

C. Send all app approval requests to app managers in a Slackbot message.

D. Turn on app approval so members can only install apps that have been pre-approved.

E. Send all notifications to a specific channel that includes all app managers for app Approval.

Your company is on the Slack Enterprise Grid plan. The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests. What should the marketing team do to request access for these consultants? (Select the best answer.)

A. invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.

B. Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.

C. @mention their Workspace Admin in the appropriate #proj channel to request guest

D. Direct message (DM) an Org Owner requesting that their consultants be added as guests.

Your organization is in the process of choosing an identity provider (IdP) that best suits your security and compliance needs. You're also preparing to launch Slack Enterprise Grid, and would like users to be able start working in it as soon as possible. What Is the best way to create new users so they can start working on your Enterprise Grid?

A. Add all new users to your Enterprise Grid as guests, so their sign-in process is not disrupted after you choose an IdP and configure SSO.

B. Use Slack's built in authentication, which will prompt members to sign in using their email address and Slack password

C. Downgrade your Slack plan to Business+ and turn off SSO.

D. Choose and configure your IdP before configuring single sign on (SSO), since end users can't sign in to Enterprise Grid without SSO.

You're the Primary Owner of your company’s Slack Business+ workspace. You need more assistance managing users and channels, so you task the Head of iT with these duties. In order to be able to perform these duties, what is the role with the fewest privileges that the Head of IT should be assigned? (Select the best answer.)

A. Org Admin

B. Workspace Admin

C. Workspace Owner

D. Member

You're an Org Admin for an organization with sales associates who travel the globe selling products One of the risks of having so many associates traveling is That corporate mobile devices are sometimes lost or stolen You need to ensure that your associates are available to communicate on Slack via their mobile devices, but you also need to make sure that internal organization information on the mobile devices is as secure as possible. What is the best option to increase the likelihood of keeping information on mobile devices secure even if the device is lost or stolen?

A. Require users to sign out of Slack on their mobile device when its not in use.

B. Require mobile devices to have a passcode.

C. Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after specified time frame.

D. Do not allow Slack app download on corporate mobile dev ccs.

You're an Org Owner for your organizations Slack Enterprise Grid instance. Your organization has a number of Slack Connect channels used to communicate with your network of vendors. You're concerned that non-approved vendors will attempt to communicate with members of your organization without the proper vetting by your procurement team. Which setting should you enable to prevent this from happening? (Select the best answer.)

A. Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.

B. Adjust the slack connect for direct messages settings so that only org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.

C. Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.

D. Disable the Use Slack Connect with free teams option so that only paid workspaces can access your slack Connect channels.

The marketing team at ACME Ltd has 10 team members, and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
There is an urgent marketing idea that must be prioritized in tomorrow morning’s planning meeting.
The 10 team members are the only ones attending the planning meeting.
The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly. How should the marketing director reach the marketing team?

A. Send a separate direct message to each of the 10 team members notifying them of the change.

B. Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow’s team meting.

C. Post a message to #marketing-discussion, without notifying anyone.

D. Use @here and @channel to notify the entire channel of the change.