Salesforce-Hyperautomation-Specialist Exam Questions

Total 60 Questions

Last Updated Exam : 22-Oct-2024

Northern Trail Outfitters (NTO) has a complicated process that involves several departments. How should stages be used in Flow Orchestration to organize this process?


A. Organizing individual steps to be run in parallel to one another throughout the process.


B. Assigning individual steps to specific users or groups that interact with the process.


C. Grouping steps based on the systems and tools that will be used to implement the process.


D. Grouping steps of the process based on hand-offs or key branches of the process.





D.
  Grouping steps of the process based on hand-offs or key branches of the process.

Explanation: In Flow Orchestration, stages should be used to organize a complicated process by grouping steps based on hand-offs or key branches of the process:
Stages in Flow Orchestration:
Grouping by Hand-offs:
Key Branches:
References:
Salesforce Flow Orchestration Documentation

Northern Trail Outfitters evaluates multiple standards for the exit criteria of a stage in their Flow Orchestration. Based on their criteria, they want the flow to go down one of three paths.
How should this be built in Flow Orchestration to meet this requirement?


A. Use the evaluation flow to determine the exit criteria for the current stage. Then, use a separate evaluation flow to determine the entry criteria for each of the three paths.


B. Have the evaluation flow return a number variable, and use a decision element to determine which path to execute.


C. Create two evaluation flows, and execute the second evaluation flow if the first evaluation flow returns false.


D. Evaluate the criteria for the first two paths in an evaluation flow. Then, use the default path functionality of the decision element for the third path.





B.
  Have the evaluation flow return a number variable, and use a decision element to determine which path to execute.

Explanation: To implement branching logic based on multiple criteria in Flow Orchestration, you can use the following approach:
Evaluation Flow Returns a Number Variable:
Decision Element:
References:
Salesforce Flow Orchestration Documentation

Northern Trail Outfitters must create a near real-time inventory API that can be used within its retail POS systems, across its mobile and online stores, and by its strategic B2B ecommerce partners. The API must provide accurate and up-to-date product inventory levels. The data currently resides in both SAP and NetSuite.
According to best practices, which hyperautomation tool should be used to build this solution?


A. Salesforce Flow


B. MuleSoft Composer


C. MuleSoft RPA


D. Anypoint Platform





D.
  Anypoint Platform

Explanation: To create a near real-time inventory API that integrates data from SAP and NetSuite and can be used across various platforms and partners, the Anypoint Platform is the most suitable tool:
Anypoint Platform:
Best Practices:
References: Anypoint Platform Documentation

AnyAirlines wants to share the Flight Path API through their public Anypoint Exchange Portal. What should be configured before the API can be shared?


A. The visibility level of API instances should be set to public.


B. The users that need access to the API should be added to the appropriate role in Anvpoint Platform.


C. The API should be secured using one of the supported authentication/authorization mechanisms.


D. The API should be functional and accessible for users to interact with.





A.
  The visibility level of API instances should be set to public.

Explanation: Before sharing an API on the public Anypoint Exchange Portal, several configurations must be in place:
Set Visibility Level to Public:
Ensure API Functionality and Accessibility:
Configure Security:
References:
MuleSoft Anypoint Exchange Documentation
MuleSoft API Manager Documentation

Northern Trail Outfitters is developing an API that connects to a vendor's database. Which two strategies should their Ops team use to monitor the overall health of the API and database using API Functional Monitoring? (Choose two.)


A. Monitor the CloudHub worker logs for JDBC database connection exceptions.


B. Make a call to a health-heck endpoint, and then verity that the endpoint is still running.


C. Monitor the Mule worker logs for "ERROR" statements and verity that the results match expected errors.


D. Make a GET call to an existing API endpoint, and then verify that the results match expected data.





B.
  Make a call to a health-heck endpoint, and then verity that the endpoint is still running.

D.
  Make a GET call to an existing API endpoint, and then verify that the results match expected data.

Explanation: Health-Check Endpoint: Creating and regularly calling a health-check endpoint is a common strategy to ensure that the API and its underlying systems are operational. This endpoint typically performs basic checks such as database connectivity and service availability.
Reference: Health Check Pattern

GET Call to Existing Endpoint: Making a GET call to an existing API endpoint and verifying that the results match expected data helps ensure that the API is not only running but also functioning correctly. This approach validates that the API can retrieve data from the database as intended.
Reference: API Monitoring Best Practices

Monitoring CloudHub Worker Logs: While monitoring logs can be useful, it is more of a reactive approach. Proactive strategies like health-check endpoints and GET calls provide immediate validation of the API’s operational status.
Reference: CloudHub Monitoring

Verifying Mule Worker Logs for Errors: This approach can complement health-check endpoints and GET calls but should not be the primary strategy. Logs are helpful for diagnosing issues after they occur rather than ensuring ongoing health. Reference:Error Handling and Logging

Northern Trail Outfitters recently purchased another company. Both companies have separate Salesforce orgs. One business user wants to automate a workflow which requires data transfer between both orgs and automates a distinct multi-user workflow within one of the orgs. According to best practices, which two hyperautomation tools should these workflows use? (Choose two.)


A. Flow Orchestration


B. Anypoint Platform


C. MuleSoft RPA


D. MuleSoft Composer





A.
  Flow Orchestration

D.
  MuleSoft Composer

Explanation: To automate a workflow that requires data transfer between two Salesforce orgs and a distinct multi-user workflow within one of the orgs, the following tools are recommended:
MuleSoft Composer:
Flow Orchestration:
Combining these two tools leverages their strengths to handle both the integration and the complex workflow automation efficiently.
References:
Salesforce Flow Orchestration Documentation
MuleSoft Composer Documentation

Northern Trail Outfitters publishes REST APIs to Anypoint Exchange. They write the REST APIs using RAML and share these APIs with internal and external users. In which language or languages can a user download these APIs?


A. RAML and OAS only


B. RAML, OAS, and Apiary


C. RAML only


D. RAML and Apiary only





A.
  RAML and OAS only

Explanation: Users can download REST APIs published to Anypoint Exchange in the following languages:
RAML (RESTful API Modeling Language):
OAS (OpenAPI Specification):
MuleSoft supports both RAML and OAS formats, allowing users to choose between these two standards when downloading API definitions.
References:
Anypoint Exchange API Documentation
MuleSoft RAML and OAS Documentation

Northern Trail Outfitters wants to run a bidirectional sync of data between two Salesforce orgs. They want to perform real-time updates between both systems so that if either system is updated, the other one is automatically updated with the new data. What is the minimum number of Mute-Soft Composer flows needed to meet this requirement?


A. 3


B. 1


C. 2


D. 4





C.
  2

Explanation: To achieve a bidirectional sync between two Salesforce orgs using MuleSoft Composer, you would need a minimum oftwo flows. Flow 1: Sync from Org A to Org B: This flow monitors changes in Org A and updates Org B with the new data whenever a change occurs. Flow 2: Sync from Org B to Org A: Similarly, this flow monitors changes in Org B and updates Org A with the new data whenever a change occurs. This setup ensures that any change in either Salesforce org is reflected in the other, maintaining real-time synchronization between the two systems.: MuleSoft Composer for Salesforce

AnyAirlines uses an Einstein bot for their customer support. They want it to display a message when a user provides an incorrect answer to a particular question. Which dialog option should be selected'?


A. Message


B. Action


C. Question


D. Rules





A.
  Message

Explanation: Message Dialog Option: When configuring an Einstein bot to respond to incorrect answers, the 'Message' dialog option should be selected. This allows the bot to display a predefined message to the user, guiding them appropriately or informing them of the incorrect input.

Northern Trail Outfitters (NTO) wants to automate a multi-step process that spans several departments.
How do Interactive Steps in Flow Orchestration help NTO involve users at key steps of the process?


A. They allow the user to interact directly with external systems through the Salesforce Ul.


B. They allow the user to interact with the process in between automated backend steps.


C. They enable users to collaborate on specific work items.


D. They leverage Al processing to automatically interact with the customer and collect customer data.





B.
  They allow the user to interact with the process in between automated backend steps.

Explanation: Interactive Steps in Flow Orchestration are designed to involve users at specific points within an automated process. Here's how they help NTO:
User Interaction:
Process Continuity:
Use Case Examples:
References:
Salesforce Flow Orchestration Documentation


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