New leads need be routed to the correct Sales person based on the lead address.

A.

Configure validation rule

B.

Use lead assignment rule

C.

Create a formula field

D.

Assign with an escalation rule

An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?

A.

Knowledge Management.

B.

Omni-Channel

C.

Escalation Rules

D.

Territory Management

Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow. How should the administrator address this issues?

A.

Remove validation rules so that the users are able to process without complete records.

B.

Create a permission set to allow users to bypass the error.

C.

use a fault connector and display a screen with text explaining what went wrong and how to correct it.

D.

Uncheck the end user Flow Errors box in setup.

A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two ways should the administrator help the user log into Salesforce?

A.

Log in as the user to unlock the user and reset the password.

B.

Reset the password policies to allow the user to login.

C.

Reset password on the user's record detail page.

D.

Use the unlock button on the user's record detail page.

An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as wonand another task after 60 days to check in with the customer. which two automation tools should the administrator use?
Choose 2 answers

A.

process builder

B.

workflow Rule

C.

Field Update

D.

Outbound Message

Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities. Which is an important consideration forpath configuration?

A.

Kanban views for Path must be configured manually.

B.

The Owner field can be edited in the key fields Panel.

C.

Celebrations are unable to be added to a path.

D.

Path can include guidance and key fields for each stage.

A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation. When using the Lead Conversion process, which two records can be Created?
Choose 2 answers

A.

Account

B.

Campaign

C.

Case

D.

Contact

The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen. What could cause this issue?

A.

The available for input checkbox was unchecked.

B.

The flow is an inactive version

C.

The field type is unsupported by debugging.

D.

The available for output checkbox was unchecked.

An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000. What should theadministrator configure to meet this requirement?

A.

Set up Big Deal Alerts for the amount.

B.

Enable Opportunity Update Reminders

C.

Opportunity warning in Kanban View.

D.

Key Deals component on the homepage

Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the ContractValue Field. What feature should an administrator use to meet this request?

A.

Detail Column

B.

Bucket Column

C.

Group Rows

D.

Filter Logic