Salesforce-Certified-Administrator Exam Questions

Total 249 Questions

Last Updated Exam : 22-Oct-2024

Northern Trail Outfitters is using one profile for all of its marketing users, providing readonly access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns. How should an administrator fulfil this request?


A.

Permission sets


B.

Organization-wide defaults


C.

Marketing user checkbox


D.

Field-level security





C.
  

Marketing user checkbox



Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box. Which three of the standard objects are available to an administrator considering a support use case?

Choose 3 answers


A.

Contract


B.

Case


C.

Ticket


D.

Request


E.

Account





A.
  

Contract



B.
  

Case



E.
  

Account



Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected. How should the administrator accomplish this goal?


A.

Make Lead Source a dependent picklist to the Opportunity stage field.


B.

Configure a validation rule requiring Lead Source when the stage is set to closed won.


C.

Change the Opportunity stage field to read only on the page layout.


D.

Modify the Opportunity stage a dependent picklist to the Lead source field.





B.
  

Configure a validation rule requiring Lead Source when the stage is set to closed won.



Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal. Whatfeature should the administrator use to meet this requirement?


A.

Stages


B.

Splits


C.

Queues


D.

List Views





B.
  

Splits



The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshootingtips that could help solve the customer’s issue. What should the administrator suggest to meet these requirement?


A.

Auto-Response Rules


B.

Email Alerts


C.

Knowledge Articles


D.

Assignment Rules





A.
  

Auto-Response Rules



An administrator is planning to use Data Loader to mass import new records to a custom objectfrom a new API. What will the administrator need to do to use the Data Loader?


A.

Add a permission set that allows them to import data.


B.

Append their security token at the end of their password to login.


C.

Use the Data Import Tool to mass import customobject records.


D.

Reset their password and their security token.





D.
  

Reset their password and their security token.



Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs. What are two considerations when installing a managed package in a sandbox?
Choose 2 answers.


A.

Any metadata changes to the package have to be recreated in production.


B.

The installation link has to be modified to test.saiesiorcc.com.


C.

Install for Admins Only will be the only Install option available.


D.

The package will be removed any time the sandbox is refreshed.





B.
  

The installation link has to be modified to test.saiesiorcc.com.



D.
  

The package will be removed any time the sandbox is refreshed.



Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities. What should an administrator configure to provide these insights?


A.

Campaign Hierarchy.


B.

Campaign Influence


C.

Map Custom Lead Fields


D.

List Email Activities





B.
  

Campaign Influence



Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion. How should an administrator accomplish this request?


A.

Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.


B.

Build a scheduled report displaying Account with Account revenue that is negative or greater than 100 billion.


C.

Make the Account Revenue field required on the page layout.


D.

Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum





A.
  

Create a validation rule that displays an error if Account revenue is below 0 or greater than 100 billion.



An administration needs to store the ID of record type of later use in a flow. Which kind of variable should the administrator use?


A.

Boolean variable


B.

Text variable


C.

ID variable


D.

Record variable





D.
  

Record variable




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