Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value everyFriday evening. UC has several hundred open cases at any given time. What should the administrator use to complete this request?

A.

Use a record trigger flow.

B.

Use a scheduled process builder.

C.

Use a Roll-Up summary.

D.

Use a scheduled flow

Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field. Which two options should the administrator recommend to help simplify the process?
Choose 2 answers

A.

Add a path for stage to the opportunity record page.

B.

Use a Kanban list view for Opportunity.

C.

Configure an auto launched flow for Opportunity editing

D.

Create a simplified Opportunity page layout.

Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals. What should the administrator and close more deals.

A.

Einstein Lead Scoring

B.

Einstein Search Personalization

C.

Einstein Activity Capture

D.

Einstein Opportunity Scoring

Which tool should an administrator use to identify and fix potential session vulnerabilities?

A.

Field History Tracking

B.

Setup Audit Trail

C.

Security Health Check

D.

Organization-Wide Defaults

The Administrator at Universal Container wants to add brandingto salesforce. Which two considerations should the administrator keep in mind?
Choose 2 Answers

A.

Only one theme can be active at a time, and a theme applies to the entire org.

B.

Themes apply to salesforce classic and to the salesforce mobile app.

C.

Upto 150 custom themes can be created, modified, or cloned from the built-in themes.

D.

Chatter external users see the built-in Lightning theme only.

The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities. Which functionality is preventing the field type from being changed?

A.

Formula fields

B.

Record types

C.

Visualforce

D.

Javascript

DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases. Which two solutions should an administrator use to meet this request?
Choose 2 answers

A.

Web-to-Case

B.

Case Escalation

C.

Case Queues

D.

Email-to-Case

Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation. Which feature should an administrator use to fulfill this requirement?

A.

Assignment Rule

B.

Case Escalation Rule

C.

Omni-ChannelSupervisor

D.

Formula Field

Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set totrue, the first screen is skipped and the user is directed to the second screen. How should the administrator configure the decision element?

A.

Use the equals operator and {!$GlobalConstant.True} as the value.

B.

Use the equals operator and “High Value Customer” as the value.

C.

Use the contains operator and {!$GlobalConstant.False} as the value.

D.

Use the contains operator and “High Value Customer” as the value

An Administrator supporting global team of salesforce users has been asked to configure the company settings. Which two options should the administrator configure?

Choose 2 Answers

A.

Login Hours

B.

Password Policy

C.

Default Language

D.

Currency Local