Salesforce-Certified-Administrator Exam Questions

Total 249 Questions

Last Updated Exam : 22-Oct-2024

At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well. Which are two considerations for enabling this functionality?

Choose 2 answers


A.

Collaboration groups are created automatically for every department.


B.

Object layouts should be configured to include the groups related list.


C.

The Add Record action must be configured in the group publisher.


D.

An administrator needs to create a group to enable record sharing.





C.
  

The Add Record action must be configured in the group publisher.



D.
  

An administrator needs to create a group to enable record sharing.



What data loss considerations should anadministrator keep in mind when changing a custom field type from Text to Picklist?
Choose 2 answers


A.

There will be no data loss with use of a global value set.


B.

Assignment and escalation rules may be affected


C.

Auto updates will be made to Visualforce references to prevent data loss.


D.

Any list view based on the custom field is deleted.





D.
  

Any list view based on the custom field is deleted.



Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards. What could be Causing reps to have inappropriate access todata on dashboards?


A.

Dashboard Filters


B.

Dashboard Subscriptions


C.

Dynamic Dashboards


D.

Public Dashboards





C.
  

Dynamic Dashboards



Universal Containers (UC) customers have provided feedbackthat their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager. Which feature should an administrator configure tomeet this requirement?


A.

Case Escalation Rules


B.

Case Dashboard Refreshes


C.

Case Scheduled Report


D.

Case Assignment Rules





D.
  

Case Assignment Rules



The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time. What tool should the administrator use to replace the workflow rules?


A.

Quick Action Flow


B.

Before Save Flow


C.

Scheduled Flow


D.

Screen Flow





B.
  

Before Save Flow



The IT manager at universal Containers is doing an audit of the systemssecurity. Mow should the administrator provide a summary of the org's security health?


A.

Change the Organization-Wide Default to private to restrict visibility.


B.

Turn on Event Monitoring to track user events.


C.

Download the last six months of user login data.


D.

Run a Health Check to identify vulnerabilities.





D.
  

Run a Health Check to identify vulnerabilities.



Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages. Which two steps should the administration configure to meet this requirement?
Choose 2 answers


A.

Create a Custom Object for shoe design


B.

Configure a Custom Lookup Field for shoe design on the product object.


C.

Add a custom master detail field for shoe design on the Product Object.


D.

Use the StandardObject for designs.





A.
  

Create a Custom Object for shoe design



C.
  

Add a custom master detail field for shoe design on the Product Object.



Sales managers would like to know what could be implemented to surface important values basedon the stage of the opportunity. Which tool should an administrator use to meet this requirement?


A.

Opportunity Processes


B.

Dynamic Forms


C.

Path Key fields


D.

Workflow Rules





C.
  

Path Key fields



The marketing team wants a new picklist value added to the Campaign Member Statusfield for the upsell promotional campaign. Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers


A.

Add the Campaign Member Statuses related list to the Page Layout.


B.

Edit the picklist values for the Campaign Status in object Manager.


C.

Mass modify the Campaign Member Statuses related list.


D.

Modify the picklist value on the Campaign Member Statuses related list





A.
  

Add the Campaign Member Statuses related list to the Page Layout.



B.
  

Edit the picklist values for the Campaign Status in object Manager.



Northern trail Outfitter wants to use contract hierarchy in its or to display contact
association. What should the administrator take into consideration regarding the contact hierarchy?


A.

Contacts displays in the contact hierarchy are limited to record-level access by User.


B.

Contact Hierarchy is limited to only 3,000 contacts at one time


C.

Customizing hierarchy columns changes the recently viewed Contacts list view.


D.

Sharing setting are ignored by contacts displayed in the Contact Hierarchy.





A.
  

Contacts displays in the contact hierarchy are limited to record-level access by User.




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