Salesforce-Certified-Administrator Exam Questions

Total 249 Questions

Last Updated Exam : 22-Oct-2024

The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout. What should the administrator use to fulfil this request?


A.

Sharing settings


B.

Page Layout Assignment


C.

Component Visibility


D.

Record Type Assignment





C.
  

Component Visibility



The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable. Which two steps should an administrator do to troubleshoot this issue?
Choose 2 answers


A.

Ensure that the page layout for the user's profile has been updated.


B.

Run the setup audit trail for the organization.


C.

Update the organization wide default for the object.


D.

Review the field level security of the field for the user profile





A.
  

Ensure that the page layout for the user's profile has been updated.



D.
  

Review the field level security of the field for the user profile



The Cloud kicks sales manager wants to boost productivity by providing insights at the start of each day. Which three sales-specific standard Lightning components should administrator add to the homepage to meet this requirement?
Choose 3 Answers.


A.

Activities


B.

Path


C.

Assistant


D.

Key Deals


E.

Performance chart.





B.
  

Path



The administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should be used to undo this import?
Choose 2 answers


A.

Weekly Data Export


B.

Mass Delete Records


C.

Data Loader


D.

Data Import Wizard





B.
  

Mass Delete Records



C.
  

Data Loader



Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status. Which feature should an administrator use to fulfill this request?


A.

Predefined Field Values


B.

Global Value Picklists


C.

Dependent Picklists


D.

Validation Rules





D.
  

Validation Rules



Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message. Which Solution Should be administrator suggest to meetthis requirement?


A.

Prebuilt Quick Texts


B.

Prebuilt Email Templates


C.

Prebuilt Flow Templates


D.

Prebuilt Auto-Responses





D.
  

Prebuilt Auto-Responses



Users at Cloud Kicks want to be able to create a task that will repeat every two weeks. What should an administrator do to meet the requirement?


A.

Enable Creation of Recurring Tasks.


B.

Flow to create recurring tasks


C.

Workflow rule to create recurring tasks.


D.

Turn on Recurring Activities.





A.
  

Enable Creation of Recurring Tasks.



Cloud Kicks (CK) stores informationabout specific customers in Contacts and information about shoes and accessories in a custom Merchandise object. What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?


A.

Hierarchy column


B.

Lookup filter


C.

Formula field


D.

Junction object





C.
  

Formula field



Users have noticed that when they click on a report in a dashboard to view the report details, the values in the report are different from the values displayed on the dashboard. What are the two reasons this is likely to occur?
Choose 2 answers


A.

The report needs to be refreshed.


B.

The dashboard needs to be refreshed.


C.

The current user does not have access to the report folder.


D.

The running dashboard user and viewer have different permissions.





B.
  

The dashboard needs to be refreshed.



D.
  

The running dashboard user and viewer have different permissions.



The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record. What should the administrator do to pull contact fields into the Custom report?


A.

Configure formula fields on event to populate contact information


B.

Edit the custom Event report type and add fields related via lookup


C.

Create a new report type with event as the primary object and Contact as a related object.


D.

Use a dashboard with filters to show Event and Contact data as requested.





B.
  

Edit the custom Event report type and add fields related via lookup




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