A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator to reset their password. Which two options should the administrator consider when resetting the user’s password?

Choose 2 answers

A.

Resetting the password will change the user’s password policy.

B.

Single sign-on users can reset their own passwords using the forgot password link.

C.

Resetting a locked-out user’s password automatically unlocks the user’s account.

D.

After resetting a password, the user may be required to activate their device to successfully log in to Salesforce.

AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant. What should the administrator configure to make it easier for teams to collaborate with the same customer?

A.

Enable and configure standard opportunity teams with splits.

B.

Enable account teams and show the users how to set up a default account team.

C.

Create a queue for each team andassign account ownership to the queue.

D.

Propose the users manually share all their accounts with their teammates.

Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting. What should the administrator create to meet this request?

A.

Chatter Stream.

B.

Chatter Broadcast Group

C.

Chatter Recommendations.

D.

Chatter Unlisted Group

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support. How should an administrator solve for this issue?

A.

Set temporary business hours for each time zone.

B.

Adjust the currant business hours to accommodate the Eastern Time Zone.

C.

Create one set of business hours per time zone.

D.

Allow the reps to set business hours manually.

The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen shouldbe visible from cases. How should the screen flow be distributed?

A.

Page Layout

B.

Component Filter

C.

Lightning page

D.

Home page

An administrator installed a managed package that contains a permission set group.The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records. What should the administrator do to control Delete access?

A.

Use a muting permission set with a permission set group to mute selected permissions.

B.

Create a new permission set that has Delete access deselected for the objects.

C.

Create a new role that prevents Delete permissions from rolling up to the users.

D.

Edit the profile for the users to remove Delete access from the objects.

Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That theflow is launched by a process, But the flow is not working properly. What should administrator do to identify the problem?

A.

Use the native debug feature in the flow builder.

B.

Review debug logs with the login level.

C.

View the setup audit Trail and review for

D.

Setup Email logs and review the send error log.

Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record. How should an administrator ensure this requirement?

A.

Make the field universally required.

B.

Create a Process Builder to set the field.

C.

Define an approval process for the child.

D.

Require the field on the record type.

Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account. How should the administrator recommend automating this business process?

A.

Create a workflow rule with an outbound message.

B.

Set upa scheduled process in Process Builder.

C.

Configure a scheduled flow in flow Builder.

D.

Use a process to update the account when it is edited

Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object display son the Opportunity page layout. Which type of the field should an administrator create to accomplish this?

A.

Custom Account Field

B.

Standard Account Field.

C.

Cross Object Formula Field

D.

Master detail relationship Field