Salesforce-Certified-Administrator Exam Questions

Total 249 Questions

Last Updated Exam : 22-Oct-2024

Universal Container wants to increase the security of their org by requiring stricker user passwords. Which two of the following should an administrator configure?
Choose 2 answers


A.

Password different then username


B.

Prevent common words


C.

Minimum password length.


D.

Password complexity requirement.





C.
  

Minimum password length.



D.
  

Password complexity requirement.



A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Memberstatuses. How can an administrator troubleshoot this problem?


A.

Create a permission set to allow the user to edit Campaign Members.


B.

Provide the user access to both Leads and Contacts to edit all Members.


C.

Make sure the Marketing User Checkbox is checked on the user record page.


D.

Run a Campaign report and update any Member information via Data Loader.





C.
  

Make sure the Marketing User Checkbox is checked on the user record page.



The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed. Which feature must be enabled to ensure the quick action will be displayed as expected?


A.

Email Notifications


B.

Email-to-Case


C.

Email Alerts


D.

Email Templates





B.
  

Email-to-Case



Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager. which feature should an administrator configure to meet this requirement?


A.

Case Scheduled Reports


B.

Case Dashboard Refreshes.


C.

Case Escalation Rules.


D.

Case Assignment Rules.





C.
  

Case Escalation Rules.



An administrator wants to create a form in Salesforce for users to fill out when they lose a client. Which automation tool supports creating a wizard to accomplish this goal?


A.

Process Builder


B.

Approval Process


C.

Outbound Message


D.

Flow Builder





D.
  

Flow Builder



The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce. What should the administrator do to identify why the user Is unable to log in?


A.

Review the login history for the user.


B.

Check the attempted logins by running the setup audit trail.


C.

Pull the password history to ensure the password policy was followed.


D.

Reset the security token for the profile.





A.
  

Review the login history for the user.



Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages. Which two steps should the administrator configure to meet this requirement?

Choose 2 answers


A.

Add a custom master-detail field for shoe designs on the Product object,


B.

Create a custom object for shoe designs.


C.

Use the standard object for designs.


D.

Configure a custom lookup field for shoe designs on the Product object.





B.
  

Create a custom object for shoe designs.



C.
  

Use the standard object for designs.



User at Cloud Kicks want to see information more useful for their role on the Case page. How should an administrator make the pages more dynamic and easier to use?


A.

Add Component visibility filters to the Components.


B.

Remove fields from the record details component.


C.

Delete the extra component from the page.


D.

Include more tab components with filters.





A.
  

Add Component visibility filters to the Components.



Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost. How should an administrator configure this requirement?


A.

Select the requirement checkbox next to the loss reason field on the page layout.


B.

Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.


C.

Check the required checkbox on the Loss Reason field in Object Manger.


D.

Configure a workflow rule to display an error if Loss Reason is blank





B.
  

Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.



Which tool should an administrator use to review recent configuration changes made in their org?


A.

Critical Updates


B.

Debug logs


C.

Setup AuditTrail


D.

Field History Tracking





C.
  

Setup AuditTrail




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