The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred tothe appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day. How should this be configured?
A.
Assignment Rules
B.
Business Hours
C.
Case Queues
D.
Escalation Rules
Assignment Rules
An administrator has been asked to change the data type of an auto number to text field. What should the administrator be aware of before changing the field?
A.
Existing field values will remain unchanged.
B.
Existing field values will be Converted.
C.
Existing field values will be deleted.
D.
Existing auto number field to Text is prevented.
Existing field values will remain unchanged.
Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts. Which threepassword policies should an administrator configure?
Choose 3 answers
A.
Maximum invalid login attempts
B.
Prohibited password values
C.
Require use of Password Manager App
D.
Password complexity requirements
E.
Number of days until expiration
Maximum invalid login attempts
Password complexity requirements
Number of days until expiration
Which two capabilities are considerations when marking a field as required in Object Manager?
Choose 2 answers
A.
The field is not required to save records via the API on that object.
B.
The field is universally required to save a record on that object.
C.
The field is added to every page layout on that object.
D.
The field is optional when saving records viaweb-to-lead and web-to-case
The field is universally required to save a record on that object.
The field is added to every page layout on that object.
An administrator has reviewed an upcoming critical update. How should the administrator proceed with activation of the critical update?
A.
Activate the critical update in a sandbox.
B.
Allow the critical update to auto-activate.
C.
Activate the critical update in production.
D.
Allow the critical update to auto-activate in a sandbox.
Activate the critical update in a sandbox.
A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should the administrator utilize to import the records to salesforce?
A.
Dataloader.io
B.
Data Loader
C.
Manual Import
D.
Data Import Wizard
Data Import Wizard
What will happen to the Chatter post in this situation?
A.
The pending Chatter post will be canceled.
B.
The pending Chatter post will be sent on the 10th of the month
C.
The pending Chatter post will be will be paused.
D.
The pending Chatter post will be sent in 30 days.
The pending Chatter post will be sent in 30 days.
Administrator at Northern Trail Outfitters is unable to add a new user in Salesforce. What could cause this issue?
A.
The username is already in use another organization.
B.
The username is restricted to a domain specific to my domain
C.
The email address used for the username has a contact record.
D.
The email used for the usernameis not a corporate email address.
The username is already in use another organization.
An administrator at Northern Trail Outfitters is creating a validation rule. Which two functions should the administrator use when creatinga validation rule?
Choose 2 answers
A.
Formula return type
B.
Error condition formula
C.
Error message location
D.
Rule active date
Error condition formula
Error message location
Cloud Kicks executives have noticed the opportunityExpected revenue Field displays incorrect values. How Should the administrator correct this?
A.
Update the expected revenue associated with the stage.
B.
Adjust the forecast category associated with the stage.
C.
Modify the closed won value associated withthe stage.
D.
Change the probability associated with the stage.
Change the probability associated with the stage.
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