Sales-Cloud-Consultant Exam Questions

Total 253 Questions

Last Updated Exam : 22-Oct-2024

Cloud Kicks frequently has multiple sales representatives that collaborate on an
Opportunity and needs Salesforce to allocate credit to each sales representative in order to
track against a sales quota. Which Salesforce feature satisfies this requirement?


A.

Opportunity splits


B.

Account teams


C.

Public Groups


D.

Opportunity Teams





A.
  

Opportunity splits



Northern Trail Outfitters allows its sales representative to negotiate up to a 1 discount for
their opportunities. Discounts greater than 1 must be sent to their Regional Sales Manager
(RSM) for approval. Discounts greater than 15% must also be sent to the Regional Vice
President (RVP) for approval. Which approach would satisfy these requirements?


A.

Create two approval processes one for RSM and one for RVP


B.

Configure an approval process for the RSM and workflow for the RVP.


C.

Configure a workflow approval task and email to RSM and RVP.


D.

Create two step approval processes for the RSM and RVP as approvers.





D.
  

Create two step approval processes for the RSM and RVP as approvers.



Northern Trail Outfitters (NTO) uses channel partners for selling and servicing its products.
As volume of leads has increased, NTO has noticed a decrease in satisfaction from
partners on the quality of leads and a noticeable decrease in the lead conversion rate.
What should the consultant suggest in order to increase partner satisfaction with the leads
being shared?


A.

Create a custom lead score field to assess lead quality and assign the leads that exceed
the score to partners


B.

Create multiple validation rules to ensure that all fields on the lead record are populated
with data


C.

Assign all leads to the partner channel manager to validate the lead data and manually
assign to partners


D.

Use the lead Score on the find duplicates button and assign the leads with a score in the
high category





A.
  

Create a custom lead score field to assess lead quality and assign the leads that exceed
the score to partners



Northern Trail Outfitter's partners need the new quoting functionality that was recently
implemented for sales representatives What should be recommended ?


A.

Update the partner sales process to include stages for managing and submitting partner
quotes.


B.

Grant partner access to quotes and add the quotes relatedlist to the partner
opportunitypage layouts.


C.

Create a custom quote object to capture partner quotes on opportunities separate from
non-partner quotes


D.

Enable quotes and content in the partner portal to allow partners to store their PDF
quotes.





B.
  

Grant partner access to quotes and add the quotes relatedlist to the partner
opportunitypage layouts.



Cloud kicks sells online subscription for its leading shoe of the month club. Customers can
make a single payment or setup a weekly and monthly or quarterly. Cloud kicks wants to
use opportunities to track and import on the subscription deals.
What should a consultant recommended to meet this requirement?


A.

Use contacts with lookup to the opportunity object


B.

Enable schedules on the product object


C.

Use assets with lookup with opportunity object


D.

Enable schedules on the opportunity object





B.
  

Enable schedules on the product object



Which two solutions should a consultant recommend if a sales process requires
opportunities to have associated product line items before moving the opportunity to the
negotiation stage? Choose 2 answers.


A.

Configure a validation rule that types the Has Line Item and Stage fields for the correct
condition.


B.

Define a workflow rule that automatically defaults to a pricebook and product line item
when selecting the negotiation stage.


C.

Ensure that all sales representatives have access to at least one pricebook when
creating product lines.


D.

Configure the opportunity record types to enforce product line item entry beforeselecting
the negotiation stage.





B.
  

Define a workflow rule that automatically defaults to a pricebook and product line item
when selecting the negotiation stage.



C.
  

Ensure that all sales representatives have access to at least one pricebook when
creating product lines.



A sales representative at Northern Trail Outfitters needs to securely send confidential
product roadmap information to a premier customer. Which two steps should be taken to
send this information using content delivery? Choose 2 answers


A.

Remove access to the content after a specified date


B.

Require the customer to enter a security token to download the content


C.

Require the recipient to log into Salesforce to access the content


D.

Require the customer to enter a password to view the content





A.
  

Remove access to the content after a specified date



D.
  

Require the customer to enter a password to view the content



A consultant needs to migrate data in Sales Cloud and is considering using Data Loader.
What are two capabilities of this migration tool? Choose 2 answers.


A.

Extract organization and configuration data


B.

Prevent importing duplicate records


C.

Run one-time or scheduled data loads


D.

Export field history data





C.
  

Run one-time or scheduled data loads



D.
  

Export field history data



Northern Trail Outfitters (NTO) wishes to implement a sales methodology that focuses on
identifying customers challenges and addressing them with offerings. Which sales
methodology is described above?


A.

Solution selling


B.

Direct selling


C.

Relationship selling


D.

Target account selling





A.
  

Solution selling



Sales Management at Cloud Kicks has noticed that the Quote amount on Opportunities
does not match the Opportunity amount. Which two actions should the Consultant
recommend to resolve this issue? Choose 2 answers


A.

Build a Workflow rule to update the Opportunity Amount with a GrandTotal Value on the
Quote Record.


B.

Add the Syncing checkbox to the Quotes related list.


C.

Add a global action to sync the Quote with the Opportunity.


D.

Add a Sync button to the Page Layout.


E.

Build a formula field on Opportunity to roll up Total Value from the Quote Record.





B.
  

Add the Syncing checkbox to the Quotes related list.



D.
  

Add a Sync button to the Page Layout.




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