Which two process should be recommended to track the campaigns that influence won
opportunities? Choose 2 answers

A.

Have the administrator specify a timeframe that limits the time a campaign can influence
an opportunity after the campaign first associated date and before the opportunity created
date.

B.

Add campaigns to opportunities when the campaign is related to a contact that is
assigned a contact role on the opportunity prior to the close date.

C.

Have representatives populate a field on the opportunity record with the dollar amount of
the expected revenue from the campaigns that influenced the opportunity.

D.

Automatically add child campaigns of the primary campaign source if the child
campaigns have an end date that falls before the opportunity close date.

Cloud Kicks uses Chatter to collaborate corporate-wide. Sales representatives are getting
too many items showing on their feed, so it's hard to sort through to find items that are high
priority or need the sales representative's immediate attention. Which solution should the
Consultant recommend?

A.

Create Chatter topics

B.

Increase the Chatter follower limit

C.

Increase Chatter Feeds bookmark limit

D.

Create Chatter Streams

E.

Create a Chatter Feed page layout

A Sales Cloud consultant is working on an implementation that has multi-currency, multi-language and region-specific sales processes and workflows. Which two actions are
essential for optimizing user adoption? Choose 2 answers

A.

Employing realistic training data in the corporate standard currency

B.

Communicating the training plan well in advance of training start date

C.

Developing only a standardized, global training curriculum for all users

D.

Customizing the training curriculum for each specific region

Cloud Kicks recently completed the implementation of a new Sales Cloud solution. The
stakeholder committee believes that sales user adoption is best measured by opportunities
generated by the sales representatives. What can the Consultant recommend to measure
sales user adoption?

A.

Refer back to the project plan to see if the goals were met

B.

Create a trend report to determine if there is an increase in deals closed

C.

Enable sales teams and run an opportunity report with teams to see how many
Opportunities have team member on them

D.

Provide a report of user logins to show the increase in user adoption

Management at Northern Trail Outfitters wants to make sure their sales representatives are
recording important email communication with customers while they are away from their
offices. The sales representatives use various email applications. Which solution should be
recommended?

A.

Download and install a Salesforce universal connector for their smartphone and
computers.

B.

Copy and paste emails manually to the customer record in salesforce from their
smartphones and computers

C.

Forward emails using their Email-to-Salesforce email address from their smartphones
and computers

D.

Download and install the Salesforce for Outlook connector on their smartphones and computers

Cloud Kicks has a multi-phase selling process where every sales stage corresponds with a
phase in the process. The first phase is preliminary qualification, where Opportunities
should not contribute to Cloud Kicks' forecast. Which two actions should be taken to ensure
that Opportunities do not contribute to Cloud Kicks' forecast during the first stage? Choose
2 answers

A.

Require sales staff to enter $0 for the Opportunity amount

B.

Configure the first stage with the omitted forecast category

C.

Override the forecast to be $0 for first stage Opportunities

D.

Require sales staff to enter for the Opportunity probability

E.

Assign probability to the first sales stage

Northern Trail Outfitters (NTO) requires credit checks for all opportunities greater than
$50,000. The credit management team members are all salesforce users. What should a
consultant recommend to notify the credit manager that an opportunity needs a credit
check?

A.

Use workflow to send an email to the credit manager profile

B.

Use an Apex trigger to create a task for the credit manager user

C.

Use a validation rule to send anemail to the credit manager role

D.

Use workflow to assign a task to the credit manager user

Northern Trail Outfitters (NTO) wants to record information about its conferences and
attendees. Some customers attend multiple NTO conferences. What should the consultant recommend if NTO desires to present this data on the contact layout using the standard
configuration?

A.

Utilize Campaigns for conferences and a custom object to record attendee information

B.

Create a custom object for conferences and a custom object to record attendee
information

C.

Create a custom object for conferences and a custom lookup field to conferences on
Contacts

D.

Utilize Campaigns for conferences and add Campaign Members to record attendee
information.

Cloud Kicks needs the ability to determine the effectiveness of a recent marketing
campaign on new leads. Which solution should the Consultant recommend?

A.

Create a custom object and a record for the campaign, then relate the newly created
record to the lead

B.

Enable campaign influence and report on the influence percent and revenue share

C.

Specify the date range of the leads added to the campaign

D.

Create a custom text field to capture the marketing campaign

Northern Trail Outfitters (NTO) has a private sharing model for accounts and opportunities.
Each sales representative is assigned to work with a dedicated sales engineer. The sales
engineer will need access to their assigned sales representative accounts and
opportunities. What should a consultant recommend to meet this requirement?

A.

Enable account teams and have each sales representative configure their default teams

B.

Have the sales representatives manually share the accounts and opportunities with their
assigned sales engineers

C.

Create criteria-based sharing rules to share the accounts and opportunities with sales
engineers

D.

Create a trigger to add the sales engineers to their sales representative account and opportunity teams