Cloud Kicks uses channel partners for selling and servicing its "Shoe of the Month" club. As
the number of Leads has increased, Cloud Kicks has seen a decrease in partner
satisfaction regarding the quality of Leads, and a noticeable decrease in the Lead
conversion rate. What can be done to increase partner satisfaction with the Leads being
shared?

A.

Configure a custom lead score field to assess Lead quality, that assign the Leads that
exceed this score to partners

B.

Utilize the Partner Lead Validator to populate a Lead store and assign to a partner
channel queue

C.

Utilize the lead score on the Find Duplicates button, and then assign the Leads with a
score in the high category

D.

Configure a cross-object validation rule to ensure that all fields on the Lead record are
populated with data.

E.

Configure Einstein Insights prior to Leads routing to the partner channel.

A consultant is implementing a new Sales Cloud instance for Cloud Kicks that has a public
sharing model for accounts. Different sales representatives own local accounts that create
a multi-level Account hierarchy. Cloud Kicks needs to see the total number of closed won
opportunities and the revenue value for all accounts in the hierarchy when viewing a parent
account. Which recommendation will meet this viewing requirement?

A.

Configure Apex to update a custom field on the parent account with the total value of
won opportunities from the child accounts

B.

Create a workflow rule to update the custom field on the parent account displaying the
total value of won opportunities from the child account

C.

Create a Roll-up Summary field on the parent account displaying the total value of won
opportunity from the child accounts

D.

Configure a link on the account that will open a list view showing the total value of open
opportunities for all accounts in the hierarchy

Cloud Kicks acquired a shoe distribution partner. The Marketing and Sales Directors want
to migrate the existing sales and marketing data intoCloud Kicks' Salesforce instance.
Which three aspects should the Consultant consider before proceeding with the data
migration? Choose 3 answers

A.

Classic feature that have been improved by Lightning Experience

B.

Total number of records being imported compared to the Salesforce edition

C.

Criteria to apply to records that should be archived before migration

D.

Volume of customer, partner, and prospect data from existing system

E.

Number of marketing campaign licenses required for the migration

Northern Trail Outfitters (NTO) needs to quickly look up contacts, accounts, and
opportunities and easily log calls. The team wants to access to customer information even
without an Internet connection because of limited coverage in certain geographic areas.
Which mobile solution should NTO use?

A.

Salesforce App

B.

Salesforce Touch App

C.

Custom hybrid App

D.

Salesforce Mobile App

Sales representatives and partners of Northern Trail Outfitters (NTO) constantly complain
about the poor quality of lead data. Leads are owned by the Vice President of Marketing,
who has established a task force and a project to remedy the situation. Which approach
should the task force consider to improve and maintain the quality of lead data? Choose 2
answers

A.

Use tools like the Lead Import wizard to identify and remove duplicates

B.

Import the lead data using the Find Duplicates wizard on the lead object.

C.

Use Data.com to clean the existing lead data and new data going forward

D.

Create a workflow notification when leads are created with poor Quality data.

What is the capability of Data.com Clean? Choose 2 answers

A.

Accounts must be cleaned before cleaning contacts, but leads may be cleaned either
before or after cleaning accounts

B.

Individual records can be manually compared side-by-side with matched Data.com
records and updated field-by-field.

C.

Data.com can be configured to run automated clean jobs to flag field differences and
automatically fill blank fields

D.

Data.com Clean can be used with salesforce.com person accounts and business
accounts

E.

Accounts, contact, and lead records can be selected from a list and cleaned all at once.

Northern Trail Outfitters (NTO) wants to boost the importance of its sales stages and their
role in NTO's sales methodology; they also want to enhance the precision of their sales
forecast. How should the steps in the sales process be mapped so NTO's requirements are
met?

A.

Map sales probability values to forecast categories; assign sales stages accurate

percentages

B.

Map opportunity stages to forecast categories; assign accurate probability to each
stage.

C.

Map appropriate sales stage to opportunity stage; assign accurate forecast probability

D.

Map forecast probability to opportunity probability; assign appropriate sales stage

Cloud Kicks has alengthy and complex sales cycle. Opportunities have stages that sales
reps must move a deal through, as well as indicate theprobability of winning the sale. The
sales manager presently uses sales stages and probability for forecasting and wants to
simplify the process of reporting on projected sales for the sales team. Which approach
should a Consultant recommend to streamline forecast reporting?

A.

Reduce the number of Opportunity stages and report on probability

B.

Align Opportunity stages with probability and use collaborative forecasts for reporting.

C.

Reduce the number of opportunity stages and report on forecast category

D.

Align forecast categories to multiple Opportunity stages and report on forecast category

Cloud Kicks is now live and training is complete, but the system administrator keeps calling
with questions about the process. Which strategy should the Consultant use?

A.

Test the process to make sure it still works

B.

Direct the admin to ask Salesforce

C.

Conduct a Knowledge Transfer with the admin

D.

Have the admin review the solution design

Cloud Kicks recently released a custom Action for Competitor Notes, that will prompt sales
representatives to provide information about competitors for Opportunities. The sales
representatives reported that even though the Action works well on their desktop, they
cannot see the Action on their mobile app. What is required to fix this problem?

A.

Edit the Page Layout to include the Action

B.

Edit the Page Layout to include a custom link to the Action

C.

Edit the Action to make it available for the mobile app

D.

Edit the Visualforce to make it available for the mobile app.