Sales-Cloud-Consultant Exam Questions

Total 253 Questions

Last Updated Exam : 22-Nov-2024

Northern Trail Outfitters (NTO) wants to send out an email promotion on a monthly basis to
a list of 50,000 leads. What should a consultant recommend to meet this requirement?


A.

Create a lead assignment rule to send the email to the leads monthly


B.

Use an email execution vendor to send emails for marketing campaigns


C.

Use the standard salesforce mass email tool located on the leads tab


D.

Create an email alert workflow rule to send the email to the leads monthly





B.
  

Use an email execution vendor to send emails for marketing campaigns



Cloud Kicks uses an external ERP application to process its orders. This ERP application needs to receive data about Opportunities when the Opportunity closes. Which two
solutions should the Consultant recommend? Choose 2 answers


A.

Outbound Message with Workflow Rules


B.

Connected App


C.

Single Sign on


D.

REST Callout





A.
  

Outbound Message with Workflow Rules



D.
  

REST Callout



Northern Trail Outfitters (NTO) has configured a private sharing model with Opportunity
team selling enabled. The company allows its sales representatives to add sales team
members to their opportunities when necessary. As a result, each sales representative has
opportunities they directly manage and opportunities on which they collaborate with other
sales representatives. Which data set filter on a single report would allow the sales
representatives to see all opportunities they are involved with?


A.

My collaborative opportunities


B.

My team selling and my opportunities


C.

My Team’s Opportunities – not sure due to incomplete question





B.
  

My team selling and my opportunities



C.
  

My Team’s Opportunities – not sure due to incomplete question



Northern Trail Outfitters (NTO) has recently started using forecasting in collaboration with
sales stages to better understand pipeline. All sales reps have submitted their forecasting
numbers for approval. The VP pf sales is reviewing the forecast and sees that the open
opportunity pipeline report contains a total of $25,000. The VP of sales then notices that
there is $15,000 that is not included in the pipeline forecast summary. What should a
consultant suggest as a possible reason for exclusion?


A.

The $15,000 is business that is too new and has been assigned to the Omitted forecast
category


B.

The $15,000 is business that had already been lost and, therefore, is excluded from the
pipeline forecast summary


C.

The $15,000 is business that is in the Best case category, which is excluded from the
pipeline forecast summary


D.

The $15,000 is business that is in the commit category, which is excluded from the
pipeline forecast summary*





B.
  

The $15,000 is business that had already been lost and, therefore, is excluded from the
pipeline forecast summary



Northern Trail Outfitters (NTO) manages opportunity forecasts using the standard forecast
categories in Salesforce customizable forecasting. Each sales stage is aligned with a
forecast category. When reviewing the forecast, NTO wants the roll-up of just the
opportunities that are in pipeline, best case, and commit. What number in the forecast
would provide NTO with the appropriate information?


A.

Pipeline + Closed/Won


B.

Pipeline + Best Case


C.

Pipeline


D.

Pipeline + Commit





B.
  

Pipeline + Best Case



Northern Trail Outfitters (NTO) has a public sharing model for accounts and uses the
parent account field to create a multi-level account hierarchy. When viewing a parent
account, the company would like to see the total value of open opportunities for all
accounts in the hierarchy. What solution should a consultant recommend to meet this
requirement?


A.

Define a workflow rule to update the custom field on the parent account with the total
value of open opportunities from the child accounts.


B.

Create a roll-up summary field on the parent account showing the total value of open
opportunities from the child accounts


C.

Use apex to update a custom field on the parent account with the total value of open
opportunities from the child accounts.


D.

Create a link on the account that opens a report showing the total value of open
opportunities for all the accounts in the hierarchy.





C.
  

Use apex to update a custom field on the parent account with the total value of open
opportunities from the child accounts.



Part of Cloud Kicks' solution design is toincorporate Lightning Experience. The Consultant
wants to see if there is an increase in the number of Lightning users. How should a
Consultant track this?


A.

Use the Lightning Experiencetransition Change Management Hub.


B.

Create a report on users and filter for "Lightning user."


C.

Create a report on users and add a Lightning component


D.

Use the Lightning Usage app and look at the monthly data graph.





D.
  

Use the Lightning Usage app and look at the monthly data graph.



Cloud Kicks wants to utilize Opportunities to report and track subscriptionsto its "Shoe of
the Month" club. Subscribers can pay in full (all at one time), weekly, monthly, or quarterly.
Which solution should the Consultant recommend to meet Cloud Kicks' need?


A.

Enable schedules on the Product object.


B.

Configure the use of contracts with a lookup to the Opportunity object.


C.

Configure the use of assets with a lookup to the Opportunity object.


D.

Enable schedules on the Opportunity object.





A.
  

Enable schedules on the Product object.



A Consultant arrives for a requirements workshop, but key resources are absent. What is
the likely reason the key resources are absent?


A.

The proper roles, resources, and risks were not identified


B.

The resources were not on the Project Kick-off


C.

The purpose and scope were not defined


D.

The project plan did not receive sign-off





A.
  

The proper roles, resources, and risks were not identified



The Cloud Kicks IT team has noticed that there are many duplicate person Accounts. The
team can often easilyidentifyduplicates and wants to merge them. Which consideration
should the Consultant convey regarding person Account merges?


A.

Person Accounts can be merged with other person Accounts.


B.

Person Accounts can be merged automatically by enabling the option in Account Setup


C.

Person Accounts with a redundant relationship can be merged with duplicate matching
rules.


D.

Person Accounts can be merged with Contact records.





A.
  

Person Accounts can be merged with other person Accounts.




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