What does RASIC stand for?
A. Responsible, Actionable, Supporting, Informed, Consulted
B. Responsible, Actionable, Supporting, Informed, Communicate
C. React, Action, Support, Informed, Consulted
D. Responsible, Accountable, Supporting, Informed, Consulted
Explanation:
RASIC is an acronym used in project management to define the roles and responsibilities of each person who interacts with the project. Each letter represents a designated role in a task’s completion:
R (Responsible): This is the task lead – the individual who is ultimately responsible for getting the job done. There should only be one person responsible.
A (Accountable): This is the person, or people, who will approve or deny the task once it’s complete. The person responsible can also play this role, but it can also be a technical expert or stakeholder.
S (Supporting): The individual(s) in this role actively work on the task and help the person responsible.
I (Informed): The individual(s) in this role need to be informed of the task’s progress and any decisions being made. These are the people who need to know when the task is complete.
C (Consulted): People in this role offer advice or guidance but do not actively work on the task. These are often subject matter experts who offer guidance or one-time technical reviews1.
References
Defining Roles and Responsibilities on a Project (RASIC) - Nexight Group
Which is the correct sequence of evaluation events for a price rule,quote calculator plugin (QCP) and CPQ package pricing engine?
A. internal initialization →calculate formulas →calculate quantities →on Initialization →Before Calculate → On Calculate → Price Waterfall Calculation → After Calculate
B. internal initialization →calculate formulas →calculate quantities →Price WaterfallCalculation →on Initialization → Before Calculate →On Calculate →After Calculate
C. internal initialization →on Initialization→ Before Calculate →calculate quantities→ OnCalculate→Price Waterfall Calculation→ After Calculate→calculate formulas
D. internal initialization →on Initialization→calculate formulas → Before Calculate→calculatequantities→ On Calculate→Price Waterfall Calculation→ After Calculate
Explanation:
The correct sequence of evaluation events for a price rule, quote calculator plugin (QCP), and CPQ package pricing engine is as follows:
Internal Initialization: This is the first step where the system prepares for the calculation process.
On Initialization: At this stage, any price rules that are set to trigger ‘On Initialization’ are run.
Calculate Formulas: The system evaluates formula fields.
Before Calculate: Any price rules that are set to trigger ‘Before Calculate’ are run.
Calculate Quantities: The system calculates quantities, for example, bundle components.
On Calculate: Any price rules that are set to trigger ‘On Calculate’ are run.
Price Waterfall Calculation: The system calculates out-of-the-box pricing tools such as block pricing, discount schedules, etc.
After Calculate: Any price rules that are set to trigger ‘After Calculate’ are run1.
This sequence ensures that all calculations and price rules are applied in the correct order, providing accurate pricing information1. References:
https://help.salesforce.com/s/articleView?id=sf.cpq_price_rule_considerations.htm &language=en_US&type=5
https://help.salesforce.com/s/articleView?id=000388745 &language=en_US&type=1
What is the successful exit criteria that completes the User Acceptance Testing (UAT) phase?
A. Customer Acceptance sign off
B. Complete deployment migration plan
C. A Change Order
D. A Design Document
E. Migration from Sandbox to Production
Explanation:
INVEST is an acronym that stands for Independent, Negotiable, Valuable, Estimable, Small, and Testable12. It is a set of criteria used to assess the quality of a user story in Agile methodologies12. Here’s what each term means:
Independent: The user story should be self-contained, in a way that there is no inherent dependency on another user story12.
Negotiable: User stories, up until they are part of an iteration, can always be changed and rewritten12.
Valuable: A user story must deliver value to the end user12.
Estimable: You must always be able to estimate the size of a user story12.
Small: User stories should not be so big as to become impossible to plan/task/prioritize with a certain level of certainty12.
Testable: The user story or its related description must provide the necessary information to make test development possible12. References: 12
https://blog.logrocket.com/product-management/writing-meaningful-user-stories-invest-principle/
https://blog.logrocket.com/product-management/writing-meaningful-user-stories-invest-principle/
Universal Containers is beginning the process of SKU rationalization as part of their Revenue Cloud project. They have been advised that rationalizing their product catalog will reduce complexity and increase flexibility. Which three areas can they look to consolidate products?
A. Same products with different serial numbers
B. Same product names with different attribute values
C. Same product names with different bulk discount levels
D. Same product names commonly found in the same bundle
E. Same product names with different Term length
Explanation:
SKU rationalization is a process that involves reviewing and trimming down the product variety to focus on the most profitable SKUs1. This process is crucial in managing SKU proliferation, which refers to the creation of multiple product records for various product combinations offered, even though they are the same product, merely sold under different scenarios2.
In the context of Salesforce Revenue Cloud, SKU rationalization can be achieved through the consolidation of products in the following areas:
B. Same product names with different attribute values: Products that are essentially the same but have different attribute values can be consolidated. This reduces the complexity of the product catalog and makes it easier to manage2.
D. Same product names commonly found in the same bundle: Products that are often sold together in the same bundle can be consolidated. This not only simplifies the product catalog but also makes it easier for customers to make purchases2.
E. Same product names with different Term length: Products that are the same but have different term lengths can be consolidated. This can simplify the product catalog and make it easier for customers to understand the products they are purchasing2.
References: 2
https://www.simplus.com/sku-rationalization-strategy/
Should Bundles be a scoping topic of discussion as part of a CPQ project?
A. Yes, bundle configuration is a necessary part of CPQ and it should always be implemented.
B. Yes, bundle Configuration should be introduced and it's up to the customer to decide whether they need it or not.
C. No, if the customer is not using bundle configuration currently, they won’t need it in the future.
D. No, it is safe to assume that the customer doesn’t need bundle configuration unless it’s brought up specifically.
Explanation:
In Salesforce CPQ, a bundle is a group of products that are known to be sold together. There are three types of bundles: static, configurable, and nested1. The bundle configuration is a significant part of CPQ, and it can make selling complex product offerings easier by providing sales reps with premade product bundles to choose from1. However, whether a customer needs a bundle configuration or not depends on their specific needs and preferences2. Therefore, it’s important to introduce the concept of bundle configuration as part of a CPQ project, but the decision to implement it should be left up to the customer2. References
Learn About Configuration in the Sales Process - Trailhead
Product Bundles in Salesforce CPQ - SkyPlanner
A Revenue Cloud project has a requirement where a product can be either 16m 52s taxable or tax exempt depending on a custom field that holds the industry. “ What is the appropriate solution to address this requirement?
A. Use automation to set the Tax Treatment based on the value of the custom field
B. Use automation to set the Tax Rule based on the value of the custom field
C. Use automation to set the Revenue Recognition Rule based on the value of the custom field
D. Use automation to set the Billing Rule based on the value of the custom field
Explanation:
For a Revenue Cloud project where a product's taxability depends on a custom field that holds industry information, the appropriate solution is to use automation to set the Tax Rule based on the value of the custom field. This approach allows for dynamic application of tax rules to products based on industry-specific requirements, ensuring that the correct tax treatment is applied during the quoting and invoicing processes. Automation could involve using Process Builder, Flow, or Apex to update the tax rule assignments on products or quote lines based on the specified industry criteria. This ensures that products are taxed correctly according to the industry-specific regulations captured in the custom field.
Reference: [Reference: Salesforce CPQ Taxation Guide, , , ]
What are three key characteristics of an implementation partner leading are venue cloud scoping session?
A. Excellent Communication Skills both verbal and written
B. Being effective at planning, monitoring and reviewing
C. Having deep knowledge of competitor Products
D. Experience in a selling role with quota responsibilities
E. Understanding design pitfalls and Mitigation actions to course correct
Explanation:
Excellent Communication Skills both verbal and written (A): This is crucial as it ensures clear and effective communication between all parties involved. It helps in understanding the requirements, setting expectations, and conveying plans and progress effectively.
Being effective at planning, monitoring, and reviewing (B): This is important for keeping the project on track. It involves setting realistic timelines, tracking progress against those timelines, and making necessary adjustments to ensure the project’s success.
Understanding design pitfalls and Mitigation actions to course correct (E): This involves having a deep understanding of common challenges that can arise during the implementation and how to navigate them. It also involves being proactive in identifying potential issues and taking corrective action early to prevent them from becoming major problems.
While having deep knowledge of competitor products © and experience in a selling role with quota responsibilities (D) can be beneficial in certain contexts, they are not as directly relevant to leading a revenue cloud scoping session as the other characteristics.
How can a Revenue Cloud Consultant create a new payment Method for a credit card that will be saved for future Payments?
A. Enter the credit card details into a new payment Method record Click the Tokenizebutton
B. From the Payment credit cards related list, click the new credit card button.
C. Enter the credit card details into a new payment method record. salesforce users should use platform encryption for PCI Compliance.
D. From the Account, Payment Method related list, then click the new Payment Method Credit Card button.
Explanation:
To create a new payment method for a credit card that will be saved for future payments, the Revenue Cloud Consultant should follow these steps:
Navigate to the account record that needs the new payment method.
Find the Payment Methods related list, and then click New Payment Method Credit Card. This button opens a form that allows entering the credit card details, such as card number, expiration date, cardholder name, and billing address.
Optionally, select a payment gateway record to associate the payment method with a specific gateway. If no payment gateway is selected, the default gateway for the org is used.
Optionally, select the Autopay checkbox to make this payment method the default one for all transactions on this account.
Click Save. This action creates a new payment method record and also sends a request to the payment gateway to tokenize the credit card information. Tokenization is a process that replaces sensitive data with a unique identifier that can be used for payment processing without exposing the original data.
Once the payment gateway returns a token, the payment method record is updated with the token value in the Payment Gateway Token field. This token is used to process payments with this payment method in the future.
References:
Create a Credit Card Payment Method
Payment Methods
Payments and Credits
what 3 design examples will negatively impact the scale and performance of the revenue cloud implementation?
A. multiple automation types (trigger/workflows, flows)on a single object
B. External API calls within the pricing sequence
C. extensive use of quote line custom fields
D. routine generation of quote having 200 quote lines
E. routine generation of invoices having 200 invoice lines
Explanation:
The three design examples that will negatively impact the scale and performance of the Revenue Cloud implementation are:
A. Multiple automation types (trigger/workflows,flows) on a single object: Having multiple automation types on a single object can lead to complex and inefficient processes. This can slow down the system and negatively impact the performance and scalability of the Revenue Cloud implementation1.
B. External API calls within the pricing sequence: Making external API calls within the pricing sequence can introduce latency and potential points of failure. This can slow down the pricing process and negatively impact the performance and scalability of the Revenue Cloud implementation1.
C. Extensive use of quote line custom fields: Using a large number of custom fields can increase the complexity and size of the data model. This can slow down queries and negatively impact the performance and scalability of the Revenue Cloud implementation1.
References: 1
https://trailhead.salesforce.com/content/learn/modules/scalability-with-salesforce/understand-scalability-at-salesforce
Design examples that can negatively impact the scale and performance of the Revenue Cloud implementation include using multiple automation types on a single object, making external API calls within the pricing sequence, and extensively using custom fields on quote lines. Multiple automations on a single object can lead to complex logic processing and increased execution times, impacting overall system performance. External API calls within pricing sequences can introduce latency and potential points of failure, affecting the responsiveness and reliability of pricing calculations. Additionally, an excessive number of custom fields on quote lines can increase the data load and processing time during quote generation and manipulation, further degrading system performance. These design considerations are critical for maintaining optimal performance and scalability in Revenue Cloud implementations.
An order has 5 order products that bill monthly. One of the order products requires 2 months of charges to appear on the next invoice without modifying invoicing for the other order products. What field will need to be used to accomplish this task?(Q2,3R)
A. Hold Billing
B. Bill Through Date Override
C. Override Next Billing Date
D. Bill Now
E. Target Date
Explanation:
To ensure that one of the order products has 2 months of charges appear on the next invoice without affecting the invoicing of other products, the Bill Through Date Override field should be used. This field allows for the specification of a custom billing end date for a particular order product, enabling charges for multiple periods to be billed in one invoice while not altering the billing schedule of other products. This capability is crucial for flexible billing arrangements where specific billing requirements need to be met without globally changing the billing processes.
This approach is aligned with Salesforce Billing best practices, providing flexibility in handling individual order product billing needs while maintaining the integrity of the overall billing process.
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