A nonprofit organization uses a vendor for direct mail, and receives a monthly spreadsheet
from it with donor information, donation amounts, and the solicitation campaign that the
donation was in response to.
How can this information can be entered and de-duplicated against existing individuals in
the Nonprofit Success Pack (NPSP)?

A.

Use the Salesforce Data Loader to upload the spreadsheet and then manually check for duplicates and use the NPSP Contact Merge tool to de-duplicate records.

B.

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Recurring Donations.

C.

Use the Salesforce Import Wizard to upload the spreadsheet and then de-duplicate records using the NPSP Contact Merge tool.

D.

Upload the spreadsheet using the NPSP Data Importer andassociate the individuals with Opportunities and Campaigns.

How often are updates to the NPSP pushed to production orgs?

A.

Three times per year

B.

Four times per year

C.

Once every two weeks

D.

Once every month

A nonprofit organization is using NPSP to manage its contacts and their families. What should the consultant recommend about adding other common connections such as siblings and deceased and divorced spouses?

A.

Add them as Relationshipentries manually

B.

Add them as Relationship record types

C.

Add them as Affiliation entries manually

D.

Add them as Affiliation record types

A nonprofitorganization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?

A.

Create a web-to-case form in Salesforcewith the fields needed to capture the
information asked for on the form.

B.

Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.

C.

Create a Chatter Group for prospective volunteers, assign them a Chatter Free license,
andhave users complete the form.

D.

Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's
website.

How should a consultant install NPSP in an existing Salesforce organization?

A.

Download each NPSP component from the AppExchange, install in the target
organization, and complete the post-install instructions

B.

Visit the NPSP Installer page, install in the target organization, and complete the postinstall instructions

C.

Download each NPSP component from The Powrt of Us Hub, install organization, and complete the post-install instructions

D.

Visit the NPSP Conversion Utility tool, install in the target organization, and complete the post-install instructions

A nonprofit organization is using a free trial of Nonprofit Cloudand engages with a
consultant to do some custom configuration work. The consultant starts to gather
requirements and look at the overall design. Which two things should the consultant know about the trial experiences available on the Salesforce.org website?

A.

Five licenses are included at no cost for qualified customers

B.

The trial choices include Lightning Enterprise or Lightnng Enterprise + NPSP

C.

The free trial period is for 30 days

D.

It is a Developer Edition org

A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used. Which two data hygiene practices should a consultant recommend? Choose 2 answers

A.

Organize reports into appropriate folders.

B.

Create a new customobject to store legacy data.

C.

Run Health Check.

D.

Delete all past activities

A nonprofit organization has been using Salesforce without NPSP. The organization is now
interested in the NPSP functionality and wants the consultant to recommend if NPSP
should be used in the same Salesforce environment or if they shouldstart over in a new
environment.
Which tool should the consultant use to help evaluate and recommend the best course of
action?

A.

Salesforce Optimizer

B.

Lightning Experience Migration Assistant

C.

Setup Audit Trail

D.

NPSP Health Check

A nonprofit organization is migrating from a standard Salesforce org to an NPSP org. It has a large volume of contacts. The nonprofit organization isconsidering using an Individual ("Bucket") account model. What are two considerations in this situation?

A.

The Individual account model is a legacy account model and is no longer recommended.

B.

Once the Individual model is enabled, it cannot be changed 

C.

The Account name is identical to the Contact name.

D.

There is a risk of account data skew with the Individual account model and the large
volume of contacts.

A volunteer manager at a nonprofit organization needs to be able to search for volunteers
with landscaping skills who are available at a given time. The organization is using
Volunteers for Salesforce. What should the consultant advise?

A.

Create a list view on Contacts using a filter for those who have skills that include landscaping. Add the field for Volunteer Availability on the list view and sort by it to find those with landscaping skills who are available at the given time

B.

Click on the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the values you're looking for and hit search

C.

Use the Volunteers Wizard to look for volunteers with landscaping skills and Volunteer Availability and choose those available at the given time

D.

Create a report with the report type Contacts with Volunteer Hours and Volunteer Jobs. Filter the report by the Volunteer Job forlandscaping and Volunteer Availability at the time the Volunteer Manager needs them