Marketing-Cloud-Administrator Exam Questions

Total 157 Questions


Last Updated On : 16-Jan-2025

Northern Trail Outfitters (NTO) keeps their subscribers in sync with their external database via the import of a CSV file which is dropped to the of Marketing Cloud SFTP each day. However, NTO has realized the number of subscribers being sent emails is considerably lower than the number they were expecting based on records in their database. Which feature would allow NTO to monitor whether all records were added to the target data structure each day?


A. External Key within the Import File Activity


B. Run Completion within the File Drop Automation


C. Runtime Error within the File Drop Automation


D. Notation Settings within the Import File Activity





D.
  Notation Settings within the Import File Activity

Explanation:

To monitor whether all records were added to the target data structure each day, NTO should use the Notification Settings within the Import File Activity. The Notification Settings allow NTO to specify an email address or a data extension to receive notifications about the status and results of the import. The notifications include information such as the number of records processed, added, updated, skipped, or failed. This way, NTO can track and verify the import process and identify any issues or errors. The other options are incorrect because:

External Key within the Import File Activity. The External Key is a unique identifier for the Import File Activity that can be used for API calls or SQL queries. However, it does not provide any information about the status and results of the import.

Run Completion within the File Drop Automation. The Run Completion is a summary of the execution of the File Drop Automation that shows the start time, end time, duration, and status. However, it does not provide any information about the status and results of the import.
Runtime Error within the File Drop Automation. The Runtime Error is a message that indicates an error occurred during the execution of the File Drop Automation that prevented it from completing successfully. However, it does not provide any information about the status and results of the import.

Northern Trail Outfitters wants to pass the email address of a subscriber to a landing page through a URL parameter from a promotional email. Which Marketing Cloud capability allows for secure transmission of the email address?


A. Cloud Pages URL AMP script function


B. Web Analytics Connector


C. Link Wrapping





A.
  Cloud Pages URL AMP script function

Explanation:

To pass the email address of a subscriber to a landing page through a URL parameter from a promotional email securely, the admin should use the CloudPagesURL AMPscript function. This function encrypts the email address and other parameters and generates a unique URL for each subscriber. The landing page can then use the RequestParameter AMPscript function to decrypt the email address and other parameters

A customer team wants to retarget subscribers who click on links of key items promoted across email campaigns. The customer has indicated the following:

• Emails will be built using a custom dynamic template for these messages.

• Links will vary over time and across campaigns.

• Click activity will be cross-referenced with subscribers' regional markets on a master subscriber data extension.

• Retargeting messages will dynamically populate content based on regional market.

In order for this solution to be viable, which skill set does the customer team need to possess?


A. AMPscript


B. SSJS


C. SQL


D. HTML





A.
  AMPscript

Explanation:

AMPscript is the skill set that the customer team needs to possess in order for this solution to be viable. AMPscript is a scripting language that allows marketers to create personalized and dynamic content for emails, landing pages, mobile messages, and more. AMPscript can be used to retrieve data from data extensions, track click activity, populate content areas, and apply conditional logic based on regional market or other attributes.

Northern Trail Outfitters (NTO) wants to implement a drip campaign to its highest -value outdoor sports customers. NTO is including a deep product discount and wants to limit the audience to not only its best customers, but also those customers most likely to respond. Which three criteria should the customer use to create an audience for this campaign? Choose 3 answers


A. Proximity to Store


B. Ages in Household


C. Lifetime Purchase Value


D. Conversion Rate


E. Last Purchase Date





C.
  Lifetime Purchase Value

D.
  Conversion Rate

E.
  Last Purchase Date

Explanation:

Lifetime Purchase Value, Conversion Rate, and Last Purchase Date are three criteria that the customer should use to create an audience for this campaign. These criteria help to identify the highest-value outdoor sports customers who are most likely to respond to the product discount

Marketing Cloud admin is asked to determine the total number of emails sent across all of their business units in the last calendar year Where would the admin retrieve this information?


A. Contact Builder > All Contacts > Email


B. Analytics Builder > Reports > Email Send Report


C. Email Studio > Email > Tracking > Sends


D. Studio > Email > Subscribers > All Subscribers





B.
  Analytics Builder > Reports > Email Send Report

Explanation:

The Email Send Report in Analytics Builder is the best place to view the total number of emails sent across all business units in the last calendar year. This report provides a summary of email performance metrics such as sends, opens, clicks, bounces, and unsubscribes for a specified time period.

As part of their brand guidelines, Northern Trail Outfitters (NTO) uses a custom brand font for all print marketing materials. NTO wants to use their custom brand font in email as well. What is the recommended best practice for font usage in email?<br>


A. Use a web-safe font for text that closely matches the brand's custom font.


B. Build an email as one image, with all text saved in the brand font.


C. Edit an email's HTML to list the custom brand font in the style tag's font-family property.


D. Build an email using multiple images, with all text saved in the brand font.





A.
  Use a web-safe font for text that closely matches the brand's custom font.

Explanation:

The recommended best practice for font usage in email is to use a web-safe font for text that closely matches the brand’s custom font. Web-safe fonts are fonts that are commonly available across different operating systems and email clients. Using a web-safe font ensures that the email text will be displayed consistently and legibly to the subscribers

A Marketing Cloud Admin has noticed a File Drop Automation has been failing on the import File activity. The automation is configured with a filename pattern, so the filename is expected to begin with customer_import_. The import is configured to look for a file named customer_import_%%Year%%%%Month%%%%Day%%.csv, however, the admin notices the filenames include seconds and milliseconds. How should the admin fix the issue?


A. Use the exact filename used for the trigger in the import File Activity


B. Make sure the file is placed on the correct subfolder within the SFTP


C. Make sure the filename has a date stamp to avoid duplication


D. Use %%FILENAME_FROM_TRIGGER%% in the import File Activity





D.
  Use %%FILENAME_FROM_TRIGGER%% in the import File Activity

Explanation:

When using a filename pattern for a File Drop Automation trigger, the import File Activity should use %%FILENAME_FROM_TRIGGER%% as the file name. This ensures that the import activity will use the same file name as the trigger, regardless of the date stamp or other variations

Northern Trail Outfitters needs to reduce the amount of work when managing messages to customers, but cannot add any more personnel due to budget constraints. There has been an increased number of customer purchases on their website, and the team currently sends batch order confirmations. What solution will decrease manual workloads on the team and will improve their customers experience?


A. A file drop automation to send emails to customers who have made a purchase.


B. A user -initiated message to send an email to customers who made a purchase daily.


C. A scheduled automation to send emails to customers who made a purchase daily.


D. A triggered message to send an email as soon as a customer completes a purchase.





D.
  A triggered message to send an email as soon as a customer completes a purchase.

Explanation:

A triggered message is a type of email that is sent automatically based on a subscriber’s behavior or a predefined event. This reduces the manual workload on the team and improves the customer experience by sending timely and relevant messages

A customer needs to link demographic information to its contact model in Contact Builder. What type of relationship should be used?


A. One -to -Many Relationship


B. Many -to -Many Relationship


C. One -to -One Relationship


D. Many -to -One Relationship





C.
  One -to -One Relationship

Explanation:

One-to-One Relationship is the type of relationship that should be used to link demographic information to its contact model in Contact Builder. This type of relationship indicates that each record in the source data extension matches one and only one record in the target data extension based on a common attribute

The Northern Trail Outfitters (NTO) marketing team is launching a new email campaign. NTO's Email Specialist wants to perform quality assurance checks on the email prior to send and has asked about using the Validate functionality for this effort. Which three items will Validate check in an email message? Choose 3 answers


A. Each content area specified in a dynamic content rule exists.


B. Words or phrases used may trigger spam filters.


C. Grammar and spelling in the email text is correct.


D. Correct syntax is used on any AMPScript in the email's code.


E. Personalization strings map to attributes or data extension fields





B.
  Words or phrases used may trigger spam filters.

D.
  Correct syntax is used on any AMPScript in the email's code.

E.
  Personalization strings map to attributes or data extension fields

Explanation:

Validate will check if words or phrases used may trigger spam filters, if correct syntax is used on any AMPScript in the email’s code, and if personalization strings map to attributes or data extension fields. A is incorrect because Validate will not check if each content area specified in a dynamic content rule exists. C is incorrect because Validate will not check grammar and spelling in the email text.


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