When discussing the business requirements for a Manufacturing Cloud implementation design, what is a consideration when analyzing data in existing third-party systems?
A. Define current processes required by the business.
B. Identify the capabilities of different data integration tools.
C. Determine the system of record for each data category required by the business.
Explanation:
When designing a Manufacturing Cloud implementation, it is important to consider the data sources and quality of the existing third-party systems that will be integrated with Manufacturing Cloud. One of the key considerations is to determine the system of record for each data category required by the business, such as customer information, product data,order history, inventory levels, and so on. The system of record is the authoritative source of data that is trusted and maintained by the business. By identifying the system of record for each data category, you can ensure data consistency, accuracy, andintegrity across the integrated systems. You can also avoid data duplication, conflicts, and errors that may arise from having multiple sources of data for the same category. References: What Is Manufacturing Cloud?, Data Integration
Sales Management has decided that the Account Managers should be measured on a CSAT target. Which option describes the steps the Admin should take to meet this requirement?
A. Add a picklist value on the Measure Type field with Label = CSAT and add Target Type = Other, on the Account Manager object
B. Add a picklist value 'CSAT' to the Measure field and add Measure Type = CSAT, on the Target object
C. Add a picklist value on the Measure field with Label = CSAT and add Measure Type = Other, on the Account Manager Target object
D. Add a picklist value 'CSAT' to the Type Field and add Target Type = Other, on the Account Target object
Explanation:
The Account Manager Target object represents a target created by an account manager for a fiscal year, measure, and target value1. To measure the account managers on a CSAT target, the admin should add a picklist value on the Measure field with Label = CSAT and add Measure Type = Other, on the Account Manager Target object. This way, the account managers can create and assign targets for the CSAT measure to their direct reports2. The other options are incorrect because they either use the wrong object,field, or value for the CSAT target. References: Create and Assign Targets, Set Up and Configure Account Manager Targets, Discuss SalesforceManufacturing-Cloud-Professional Exam Topic 1 Question 19, Manufacturing Cloud Developer Guide
Which three actions are available when using the Mass Update function to update multiple values of a single metricof a Sales Agreement in the Sales Agreement Terms tab?
A. Decrease By
B. Update With
C. Increase By
D. Replace With
E. Multiply By
Explanation:
The Mass Update function allows you to update multiple values of a single metric of a sales agreement in theSales Agreement Terms tab. You can use this function to quickly adjust the planned quantity, revenue, or margin of multiple products and periods with a single action. The available actions are Decrease By, Increase By, and Replace With. These actions letyou specify a percentage or an absolute value to decrease, increase, or replace the existing values. For example, you can use the Decrease By action to reduce the planned quantity of all products by 10% for the next quarter. You can also add a note to explain the reason for the mass update. References: Mass Update Sales Agreement Action, Update Multiple Values of Sales Agreements
Which statement is accurate about Account Manager Targets?
A. Account Manager Targets are only supported for custom fiscal year.
B. Account Manager Targets are supported for standard fiscal year and custom fiscal year.
C. Account Manager Targets can only be used after a forecast calendar is configured.
D. Account Manager Targetsare only supported for standard fiscal year and not for custom fiscal year.
Explanation:
Account Manager Targets are a feature of Manufacturing Cloud that allows you to set and track sales goals for your account managers based on product volume, revenue, orany other custom measure. You can assign targets to individual account managers or to teams, and monitor their progress and performance over time. Account Manager Targets are supported for both standard fiscal year and custom fiscal year, which means you can align your targets with your company’s fiscal calendar. You can also use Account Manager Targets with or without a forecast calendar, which is another feature of Manufacturing Cloud that helps you create and manage forecasts for your accounts andproducts. References: Account Manager Targets in Manufacturing Cloud, Enable Account Manager Targets, What Is Manufacturing Cloud?
Service agents can't see the Service Console for Manufacturing app despite the administrator enabling Service Console for Manufacturing in the setup. What is the recommended method for an administrator to enable the full functionality of the Service Console for Manufacturing app?
A. Grant the Service Agents the Service Console for Manufacturing and Industry Service Excellence permission sets
B. Add the Service Console for Manufacturing component to the Service Console Lightning Page Layout.
C. Create a custom permission set to give access to the Service Console for Manufacturing app and grant it to all Service Agents.
Explanation:
Therecommended method for an administrator to enable the full functionality of the Service Console for Manufacturing app is to grant the Service Agents the Service Console for Manufacturing and Industry Service Excellence permission sets. These permission sets provide access to the Service Console for Manufacturing app and the components within it, such as the Customer 360 Timeline, the Asset Performance Monitor, and the Warranty ClaimsManager1. Adding the Service Console for Manufacturing component to the Service Console Lightning Page Layout or creating a custom permission set are not necessary steps to enable the app functionality2. References: Set Up Users and Permissions for Manufacturing Cloud, Learn About Service Console for Manufacturing
When Using the Time Period filter on a sales agreement record page, Which options are available?
A. Range
B. Set Periods
C. Custom
D. Current Period
E. Fiscal Year
Explanation:
The Time Period filter on a sales agreement record page allows you to view the sales agreement terms and schedules for different time periods. You can choose from three options: Range, Set Periods, andCurrent Period. Range lets you specify a start and end date for the filter. Set Periods lets you select up to eight periods from a list of predefined periods, such as quarters, months, or weeks. Current Period shows the current period based on the sales agreement’s period type and start date. Custom and Fiscal Year are not available options for the Time Period filter. References: = Filter Sales Agreement Schedules by Time Period, Filter Sales Agreement Terms by Products or Categories
Universal Containers wants to make run-rate business more predictable within Manufacturing Cloud. Which standard feature serves as a starting point to manage this?
A. Opportunity or Sales Agreements
B. Sales Agreements
C. Opportunity
Explanation:
n: Sales Agreements are the standard feature in Manufacturing Cloud that allow users to track and manage their run-rate or long-term negotiated business. Sales Agreements unify the data from ERP and order management systems with the contract terms, including planned volumes and revenues, so that both operations and account teams can have a 360-degree view of the customer. Sales Agreements also enable users to forecast their run-rate business more accurately and efficiently by using account-based forecasting. Opportunities are used to track new business or one-off business, not run-rate business. Opportunity or Sales Agreements is not a valid option, as they are two different features. References: What Is Manufacturing Cloud?, Forecast Your Run-Rate and New Business with Account-Based Forecasting, Salesforce Launches Manufacturing Cloud—Aligning Sales and Operations to Deliver More Transparent and Predictable Business Outcomes, Salesforce Blog: Manufacturing Cloud
Universal Containers (UC) uses Sales Agreements and wants to avoid bringing actual orders data into Manufacturing Cloud. However, UC wants to use the actual orders data for its sales agreements. Which Actuals Calculation mode in the Sales Agreement setup must be selected?
A. Manually using Actual Orders API
B. Manually using Actual Orders API
C. Automatically from orders through contracts
Explanation:
To use the actual orders data for its sales agreements without bringing the data into Manufacturing Cloud, UCmust select the Actuals Calculation mode as Automatically from orders through contracts in the Sales Agreement setup. This mode allows UC to calculate the actual quantities from the orders that are associated with the contracts linked to the sales agreements. A daily automated process derives and calculates the sales agreement actuals from the orders through contracts and updates the sales agreement records. This way, UC can avoid importing or syncing the actual orders data into Manufacturing Cloud and still use it for its sales agreements. References: Choose How Sales Agreement Actuals Are Calculated, How Are Sales Agreement Actuals Calculated?
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Which two options are available to integrate Oracle ERP orders data with Manufacturing Cloud?
A. Use an AppExchange ISV solution
B. Use API integration with custom logic
C. Use the ERP integration template
D. Use ANT Migration
Explanation:
Salesforce Manufacturing Cloud can be integrated with Oracle ERP orders data using two options:
Use an AppExchange ISV solution: This option allows you to leverage existing solutions from independent software vendors (ISVs) that are available on the Salesforce AppExchange platform. These solutions are designed to simplify and automate the integration process between Salesforce and Oracle ERP systems. Some examples of AppExchange ISV solutions are rSTAR, DBSync, and Jitterbit.
Use API integration with custom logic: This option allows you to use the Salesforce APIs and the Oracle ERP APIs to create custom logic for integrating the orders data between the two systems. You can use any programming language or tool that supports REST or SOAP web services to build the integration logic. You can also use theMuleSoft Accelerator for Manufacturing, which is a prebuilt integration solution that connects Salesforce Manufacturing Cloud with Oracle ERP Cloud1.
References:
ERP and Salesforce: Everything Manufacturers Need To Know
Integrate Salesforce.com with Oracle Integration Cloud
Oracle Cloud Using the Salesforce Adapter with Oracle Integration Cloud
All About Integrating Oracle ERP and Salesforce CRM-rSTAR Technologies
What Is Manufacturing Cloud? - Salesforce
Universal Containers (UC) wants to enrich the warranty claims experience for partners and distributors. UC wants its partners and distributors to submit warranty claims and closely track their status from the Manufacturing Experience Cloud site. Which standard object captures Type, Reason, and Account information?
A. Claim Participant
B. Claim
C. ClaimItem
Explanation:
The standard object that captures Type, Reason, and Account information for warranty claims is Claim. A Claim record representsa request made by a partner, dealer, or distributor to the manufacturer to repair, replace, or provide a refund for a defective asset1. The Claim object has fields such as Claim Type, Claim Reason, and Account Name that store this information2. References: How Warranty Claim Information IsRepresented in Manufacturing Cloud, Claim Fields in Manufacturing Cloud
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