Identity-and-Access-Management-Architect Exam Questions

Total 255 Questions


Last Updated On : 15-Apr-2025



Preparing with Identity-and-Access-Management-Architect practice test is essential to ensure success on the exam. This Salesforce test allows you to familiarize yourself with the Identity-and-Access-Management-Architect exam questions format and identify your strengths and weaknesses. By practicing thoroughly, you can maximize your chances of passing the Salesforce certification exam on your first attempt.

Universal Containers (UC) has a classified information system that its call center team uses only when they are working on a case with a record type "Classified". They are only allowed to access the system when they own an open "Classified" case, and their access to the system is removed at all other times. They would like to implement SAML SSO with Salesforce as the Idp, and automatically allow or deny the staff's access to the classified information system based on whether they currently own an open "Classified" case record when they try to access the system using SSO. What is the recommended solution for automatically allowing or denying access to the classified information system based on the open "classified" case record criteria?


A. Use Salesforce reports to identify users that currently own open "Classified" cases and should be granted access to the Classified information system.


B. Use Apex trigger on case to dynamically assign permission Sets that Grant access when a user is assigned with an open "Classified" case, and remove it when the case is closed.


C. Use Custom SAML JIT Provisioning to dynamically query the user's open "Classified" cases when attempting to access the classified information system.


D. Use a Common Connected App Handler using Apex to dynamically allow access to the system based on whether the staff owns any open "Classified" Cases.





C.
  Use Custom SAML JIT Provisioning to dynamically query the user's open "Classified" cases when attempting to access the classified information system.

Explanation: Custom SAML JIT Provisioning allows Salesforce to dynamically create or update user records in the classified information system based on the SAML assertion sent by Salesforce as the IdP. This way, the staff can access the system only when they have an open “Classified” case, and their access is revoked when they don’t. Option A is incorrect because Salesforce reports are not a reliable way to grant or revoke access to the system, as they are not updated in real time and may not reflect the current status of the cases. Option B is incorrect because Apex triggers can only assign or remove permission sets within Salesforce, not in an external system. Option D is incorrect because a Common Connected App Handler using Apex is used to customize the behavior of a connected app, not to control access to an external system based on user attributes.

Northern Trail Outfitters (NTO) is planning to build a new customer service portal and wants to use passwordless login, allowing customers to login with a one-time passcode sent to them via email or SMS.
How should the quantity of required Identity Verification Credits be estimated?


A. Each community comes with 10,000 Identity Verification Credits per month and only customers with more than 10,000 logins a month should estimate additional SMS verifications needed.


B. Identity Verification Credits are consumed with each SMS (text message) sent and should be estimated based on the number of login verification challenges for SMS verification users.


C. Identity Verification Credits are consumed with each verification sent and should be estimated based on the number of logins that will incur a verification challenge.


D. Identity Verification Credits are a direct add-on license based on the number of existing member-based or login-based Community licenses.





B.
  Identity Verification Credits are consumed with each SMS (text message) sent and should be estimated based on the number of login verification challenges for SMS verification users.

Explanation: Identity Verification Credits are units that are consumed when Salesforce sends verification messages to users via email or SMS. To use passwordless login, customers need to receive a one-time passcode via email or SMS that they can use to log in to the customer service portal. Therefore, Identity Verification Credits are consumed with each SMS (text message) sent and should be estimated based on the number of login verification challenges for SMS verification users. Email verification does not consume Identity Verification Credits. References: Identity Verification Credits, Passwordless Login

Universal Containers (UC) is considering a Customer 360 initiative to gain a single source of the truth for its customer data across disparate systems and services. UC wants to understand the primary benefits of Customer 360 Identity and how it contributes ato successful Customer 360 Truth project.
What are two are key benefits of Customer 360 Identity as it relates to Customer 360? Choose 2 answers


A. Customer 360 Identity automatically integrates with Customer 360 Data Manager and Customer 360 Audiences to seamlessly populate all user data.


B. Customer 360 Identity enables an organization to build a single login for each of its customers, giving the organization an understanding of the user's login activity across all its digital properties and applications.


C. Customer 360 Identity supports multiple brands so you can deliver centralized identity services and correlation of user activity, even if it spans multiple corporate brands and user experiences.


D. Customer 360 Identity not only provides a unified sign up and sign in experience, but also tracks anonymous user activity prior to signing up so organizations can understand user activity before and after the users identify themselves.





B.
  Customer 360 Identity enables an organization to build a single login for each of its customers, giving the organization an understanding of the user's login activity across all its digital properties and applications.

C.
  Customer 360 Identity supports multiple brands so you can deliver centralized identity services and correlation of user activity, even if it spans multiple corporate brands and user experiences.

Explanation: Customer 360 Identity is a cloud-based identity service that provides a single, trusted identity for customers across all your digital properties and applications2. Customer 360 Identity has several benefits that relate to Customer 360, such as3: Customer 360 Identity enables an organization to build a single login for each of its customers, giving the organization an understanding of the user’s login activity across all its digital properties and applications. This helps to create a unified customer profile and deliver personalized experiences based on user preferences and behaviors3.
Customer 360 Identity supports multiple brands so you can deliver centralized identity services and correlation of user activity, even if it spans multiple corporate brands and user experiences. This helps to maintain brand consistency and loyalty while providing seamless access to your products and services3.

Northern Trail Outfitters (NTO) employees use a custom on-premise helpdesk application to request, approve, notify, and track access granted to various on-premises and cloud applications, including Salesforce. Salesforce is currently used to authenticate users.
How should NTO provision Salesforce users as soon as they are approved in the helpdesk application with the approved profiles and permission sets?


A. Build an integration that performs a remote call-in to the Salesforce SOAP or REST API.


B. Use a login flow to query the helpdesk to validate user status.


C. Have the helpdesk initiate an IdP-initiated Just-m-Time provisioning Security Assertion Markup Language flow.


D. Use Salesforce Connect to integrate with the helpdesk application.





A.
  Build an integration that performs a remote call-in to the Salesforce SOAP or REST API.

Explanation: Building an integration that performs a remote call-in to the Salesforce SOAP or REST API is the best way to provision Salesforce users as soon as they are approved in the helpdesk application. The API allows creating and updating user records with the approved profiles and permission sets. The other options are either not suitable or not sufficient for this use case. References: User SOAP API Developer Guide, User REST API Developer Guide

An Architect has configured a SAML-based SSO integration between Salesforce and an external Identity provider and is ready to test it. When the Architect attempts to log in to Salesforce using SSO, the Architect receives a SAML error. Which two optimal actions should the Architect take to troubleshoot the issue?


A. Ensure the Callback URL is correctly set in the Connected Apps settings.


B. Use a browser that has an add-on/extension that can inspect SAML.


C. Paste the SAML Assertion Validator in Salesforce.


D. Use the browser's Development tools to view the Salesforce page's markup.





B.
  Use a browser that has an add-on/extension that can inspect SAML.

C.
  Paste the SAML Assertion Validator in Salesforce.

Explanation: these are the optimal actions to troubleshoot a SAML error. According to the Salesforce documentation1, you can use the following methods to debug a SAML error:
Use a browser that has an add-on/extension that can inspect SAML. This will allow you to see the SAML request and response messages and identify any issues with the SAML assertion or the SAML response2.
Paste the SAML Assertion Validator in Salesforce. This is a tool that helps you validate the last SAML operation on your organization and shows you any errors or warnings with the SAML assertion or the SAML response1.
Option A is incorrect because the Callback URL is not related to SAML SSO. The Callback URL is used for OAuth SSO, which is a different protocol3. Option D is incorrect because using the browser’s Development tools to view the Salesforce page’s markup will not help you debug a SAML error. The page’s markup does not contain any information about the SAML request or response4.

Northern Trail Outfitters (NTO) wants to give customers the ability to submit and manage issues with their purchases. It is important for NTO to give its customers the ability to login with their Amazon credentials.
What should an identity architect recommend to meet these requirements?


A. Configure a predefined authentication provider for Amazon.


B. Create a custom external authentication provider for Amazon.


C. Configure an OpenID Connect Authentication Provider for Amazon.


D. Configure Amazon as a connected app.





C.
  Configure an OpenID Connect Authentication Provider for Amazon.

Explanation: Amazon supports OpenID Connect as an authentication protocol, which allows users to sign in with their Amazon credentials and access Salesforce resources. To enable this, an identity architect needs to configure an OpenID Connect Authentication Provider for Amazon and link it to a connected app. References: OpenID Connect Authentication Providers, Social Sign-On with OpenID Connect

A client is planning to rollout multi-factor authentication (MFA) to its internal employees and wants to understand which authentication and verification methods meet the Salesforce criteria for secure authentication.
Which three functions meet the Salesforce criteria for secure mfa? Choose 3 answers


A. username and password + SMS passcode


B. Username and password + secunty key


C. Third-party single sign-on with Mobile Authenticator app


D. Certificate-based Authentication


E. Lightning Login





B.
  Username and password + secunty key

C.
  Third-party single sign-on with Mobile Authenticator app

E.
  Lightning Login

Universal containers (UC) wants to implement a partner community. As part of their implementation, UC would like to modify both the Forgot password and change password experience with custom branding for their partner community users. Which 2 actions should an architect recommend to UC? Choose 2 answers


A. Build a community builder page for the change password experience and Custom Visualforce page for the Forgot password experience.


B. Build a custom visualforce page for both the change password and Forgot password experiences.


C. Build a custom visualforce page for the change password experience and a community builder page for the Forgot password experience.


D. Build a community builder page for both the change password and Forgot password experiences.





B.
  Build a custom visualforce page for both the change password and Forgot password experiences.

C.
  Build a custom visualforce page for the change password experience and a community builder page for the Forgot password experience.

Explanation: The two actions that an architect should recommend to UC are to build a custom Visualforce page for both the change password and forgot password experiences and to build a custom Visualforce page for the change password experience and a community builder page for the forgot password experience. A custom Visualforce page is a page that uses Visualforce markup and Apex code to create a custom user interface. A community builder page is a page that uses the Community Builder tool to create a custom user interface with drag-and-drop components. Both types of pages can be used to modify the look and feel of the password management features for partner community users.
However, using a custom Visualforce page for both features requires more coding and customization, while using a community builder page for the forgot password feature allows more flexibility and configuration options.

Universal Containers (UC) uses Salesforce as a CRM and identity provider (IdP) for their Sales Team to seamlessly login to intemaJ portals. The IT team at UC is now evaluating Salesforce to act as an IdP for its remaining employees.
Which Salesforce license is required to fulfill this requirement?


A. External Identity


B. Identity Verification


C. Identity Connect


D. Identity Only





D.
  Identity Only

Explanation: To use Salesforce as an IdP for its remaining employees, the IT team at UC should use the Identity Only license. The Identity Only license is a license type that enables users to access external applications that are integrated with Salesforce using single sign- on (SSO) or delegated authentication, but not access Salesforce objects or data. The other license types are not relevant for this scenario. References: Identity Only License, User Licenses

Universal containers (UC) is setting up their customer Community self-registration process. They are uncomfortable with the idea of assigning new users to a default account record. What will happen when customers self-register in the community?


A. The self-registration process will produce an error to the user.


B. The self-registration page will ask user to select an account.


C. The self-registration process will create a person Account record.


D. The self-registration page will create a new account record.





C.
  The self-registration process will create a person Account record.

Explanation: When customers self-register in the community, the self-registration process will create a person account record. A person account is a special type of account that combines both account and contact information in one record. This allows customers to have their own individual accounts without being associated with a default account. Option A is not a good choice because the self-registration process will not produce an error to the user, unless there is some configuration or validation issue. Option B is not a good choice because the self-registration page will not ask user to select an account, unless it is customized to do so. Option D is not a good choice because the self-registration page will not create a new account record, unless it is customized to do so.

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