Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's data. How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?
A. Add the respiratory therapist to the patient's Account Team and default access will be automatically granted.
B. Add the respiratory therapist to the patient's Care Team and default access will be automatically granted.
C. Add the respiratory therapist to the patient's Account Team and grant Read or Read/Write access as needed.
D. Add the respiratory therapist to the patient's Care Team and grant Read or Read/Write access as needed.
Explanation:
The administrator should add the respiratory therapist to the patient’s Care Team and grant Read or Read/Write access as needed. This is the out-of-the-box Health Cloud feature that allows the administrator to share patient data with other users who are involved in the patient’s care. The Care Team is a group of users who can collaborate and communicate on a patient’s health record.
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally. Which step should the administrator take when implementing this change request?
A. Find the Timeline Orientation setting in Custom Metadata, which controls the orientation of all timelines, and change the value to vertical
B. Find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the Orientation to vertical.
C. Enable Timeline in Salesforce Setup. then configure and activate new timeline and add to the relevant Lightning record.
D. Enable Timeline in Salesforce Setup, then set the toggle for vertical orientation to true to set all timeline orientations as vertical.
Explanation:
According to the Salesforce documentation1, the Timeline View Configuration is a custom metadata type that defines the appearance and behavior of a timeline in Health Cloud. Each timeline has its own Timeline View Configuration record, which can be accessed and edited from the Health Cloud - Lightning Admin app2. One of the settings that can be changed in the Timeline View Configuration is the Orientation, which controls whether the timeline is displayed horizontally or vertically1. Therefore, to alter the appearance of the timeline so that it displays vertically instead of horizontally, the administrator should find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the Orientation to vertical.
A payer needs to connect an electronic health record (EHR) to Health Cloud to display key clinical data to Health Cloud users. The data in the source system is aligned to FHIR R4 standards, but some transformation is anticipated. Which approach should a consultant use to set up this integration?
A. A middleware integration solution that can handle data transformation if necessary
B. A point-to-point API connection from the EHR to Health Cloud
C. A "swivel-chair" standard operating procedure document that will be distributed to users
D. A scheduled batch job that retrieves a file from an SFTP
Explanation:
The approach that a consultant should use to set up this integration is a middleware integration solution that can handle data transformation if necessary. A middleware integration solution is a software layer that connects different systems and applications and facilitates data exchange between them. A middleware integration solution can also perform data transformation, which is the process of converting data from one format or structure to another. This is useful when the source system and the target system have different data models or standards.
With regards to Integration/Interoperability, which three statement are true about health cloud? (Choose Three)
A. The New clinical data model in health cloud is aligned with FHIR R4 standards.
B. Health cloud support data exchange with both HL7 and FHIR enabled systems.
C. Most EHR (Electronic Health Record) data exchange today is still done via legacy HL7 v2 – simple application interface.
D. Health cloud has a FHIR server.
E. The new clinical data model in Health cloud is aligned with HL7 v2-simple application standard.
Explanation:
According to the [Health Cloud Integration and Interoperability Guide], the new clinical data model in Health Cloud is aligned with FHIR R4 standards, which is the latest version of the FHIR specification. Health Cloud supports data exchange with both HL7 and FHIR enabled systems, using different methods such as MuleSoft connectors, Salesforce APIs, or third-party integrations. Most EHR data exchange today is still done via legacy HL7 v2 – simple application interface, which is a widely adopted standard for exchanging clinical and administrative data. Health Cloud does not have a FHIR server, but it can connect to external FHIR servers using APIs or MuleSoft connectors. The new clinical data model in Health Cloud is not aligned with HL7 v2-simple application standard, which is a different standard from FHIR.
Which three actions can providers take with the help of the Contact Tracing feature in Health Cloud? (Choose three.)
A. Perform an audit of the Contact Record to keep track of the changes made to the Contact record by users.
B. Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic.
C. Perform contact tracing of their patients during an infectious disease outbreak or pandemic.
D. Track their patients as contacts by using Contact entity in Salesforce.
E. Track the location duration and number of participants in each contact encounter that the infected person was involved in.
Explanation:
According to the Health Cloud Implementation Guide, Contact Tracing is a feature in Health Cloud that allows providers to perform contact tracing of their internal employees or their patients during an infectious disease outbreak or pandemic. Contact Tracing helps providers identify and monitor people who have been exposed to an infected person and provide them with guidance and resources. With the help of Contact Tracing, providers can perform the following three actions:
Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic. This action allows providers to track and manage the health status of their employees who may have been exposed to an infection at work or in the community.
Perform contact tracing of their patients during an infectious disease outbreak or pandemic. This action allows providers to track and manage the health status of their patients who may have been exposed to an infection during a visit or in the community.
Track the location, duration, and number of participants in each contact encounter that the infected person was involved in. This action allows providers to collect and analyze data about the exposure risk and transmission patterns of an infection. Performing an audit of the Contact Record to keep track of the changes made to the Contact record by users is not an action that providers can take with the help of Contact Tracing. Tracking their patients as contacts by using Contact entity in Salesforce is not an action that providers can take with the help of Contact Tracing.
A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests. Which capability in Health Cloud helps the payer accomplish this?
A. Provider Network Management
B. Intelligent Appointment Management
C. Utilization Management
D. Integrated Care Management
Explanation:
Utilization Management is the capability in Health Cloud that helps the payer accomplish its goal of balancing quality care and managing the cost of care effectively. It enables the payer to streamline its approval processes for care requests using predefined rules and workflows.
Bloomington Caregivers has configured the Provider Network Management add-on license. Some of the users are reporting that they are unable to access some of the new functionality. Which two permission sets should an administrator ensure are assigned so the users can access Provider Network Management?
A. Health Cloud Standard permission set
B. Provider Network Management permission set
C. Health Cloud Utilization Management permission set
D. Health Cloud Foundation permission set
Explanation:
The two permission sets that an administrator should ensure are assigned so the users can access Provider Network Management are Health Cloud Standard permission set and Provider Network Management permission set. Health Cloud Standard permission set grants users access to Health Cloud features, such as Care Team, Care Plan, Timeline, etc. Provider Network Management permission set grants users access to Provider Network Management features, such as Provider Search, Provider Relationship Card, etc.
Which three statement are true about a Care Program? (Choose 3)
A. A Patient can be enrolled in multiple care programs at the same time.
B. A Patient cannot be enrolled in the same care program more than once.
C. More than 500 patients can be enrolled in a care program in a single request using the Care Program Enrollment.
D. CareProgramEnrollee represents the participant enrolled in a care program
E. A patient can be enrolled in the same care program more than once.
A customer wants to view a patient's health conditions and clinical encounters as a sequence patient's Person Account page. What should a consultant do to achieve this using the Enhanced Timeline functionality?
A. Clone the HCTimeline FlexCard for customization.
B. Add a record to the HealthCloudTimelineConfig custom setting.
C. Create a new Timeline View Configuration record.
D. Create a new Timeline record within Setup.
Explanation:
To use the Enhanced Timeline functionality, a consultant needs to create a new Timeline View Configuration record and specify the object, fields, and filters for the timeline view. This allows the customer to view a patient’s health conditions and clinical encounters as a sequence on the patient’s Person Account page. Cloning the HCTimeline FlexCard, adding a record to the HealthCloudTimelineConfig custom setting, or creating a new Timeline record within Setup are not required for this functionality1.
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey. Which solution should a consultant recommend?
A. Salesforce Feedback Management
B. Health Cloud Forms
C. Discovery Framework
D. Salesforce Surveys
Explanation:
Salesforce Surveys is the best solution for moving existing PROMs surveys to Health Cloud. It allows for question banks and version control for this standardized survey.
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