Which Intelligent Appointment Management, What products or feature can be leveraged to supplement? (Choose two)
A. Salesforce Field Service
B. Tableau CRM
C. Salesforce Scheduler
D. External Scheduling Systems
Which two use cases can be enabled using the Remote Patient Monitoring feature in Health Cloud? (Choose two.)
A. Monitor the location of the patient using the GPS on their mobile device.
B. Use a meaningful subset of the data generated by connected devices to drive patient engagement and intervention.
C. Connect the patient’s social media accounts to the patient profile and use information contained in social media feeds to monitor the patient’s health.
D. Bring in all the device generated data for the entire patient population to create a device data lake within Health ClouD.
E. Use the data generated by connected devices used by patient to monitor the patient’s health.
Explanation:
According to the Salesforce documentation2, Remote Patient Monitoring is a feature in Health Cloud that enables healthcare organizations to use the data generated by connected devices used by patients to monitor their health and provide personalized care. Remote Patient Monitoring allows healthcare organizations to:
Use a meaningful subset of the data generated by connected devices to drive patient engagement and intervention. Remote Patient Monitoring helps healthcare organizations filter and prioritize the device data based on predefined rules and thresholds, and trigger actions such as alerts, tasks, or messages when certain conditions are met2.
Use the data generated by connected devices used by patients to monitor their health. Remote Patient Monitoring helps healthcare organizations collect and store the device data in Health Cloud, and display it in various views such as charts, dashboards, or reports. This helps healthcare professionals gain insights into the patients’ health status, trends, and outcomes2.
An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system. Which Health Cloud API should a consultant recommend?
A. AllergyMedication API
B. Patient Healthcare API
C. Interoperability API
D. Clinical Summary Healthcare API
Explanation:
To get a patient’s allergy information from Bloomington Caregivers’ Health Cloud system, an external provider should use the Interoperability API. This API allows external systems to access and exchange clinical data with Health Cloud using FHIR standards. The Interoperability API supports various FHIR resources, including AllergyIntolerance, which represents a patient’s allergic or intolerant reaction to a substance1. AllergyMedication API, Patient Healthcare API, or Clinical Summary Healthcare API are not APIs that exist in Health Cloud.
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce. Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?
A. Health Cloud Foundation permission set license
B. Health Cloud permission set license
C. Health Cloud Standard permission set license
D. Health Cloud Platform permission set license
Explanation:
The users need both the Health Cloud permission set license and the Health Cloud Standard permission set license to access Health Cloud features. The Health Cloud Foundation permission set license is for users who only need access to the Health Cloud data model, and the Health Cloud Platform permission set license is for users who need access to the Health Cloud Lightning components3.
A Health Cloud administrator would like to setup a new default sub-tab when opening record, where in the setup menu would the administrator go to accomplish this?
A. Custom Permissions
B. Custom Settings
C. Custom Labels
D. Custom Metadata Types
E. Custom Object
Explanation:
According to the Health Cloud Implementation Guide, a Health Cloud administrator can change the default sub-tab when opening a record by going to setup, navigating to Custom Settings, and editing the Default Subtab setting. This setting allows you to specify which sub-tab should be displayed by default when opening a record in Health Cloud – Console. The other options are not relevant for changing the default sub-tab.
Which Salesforce Product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?
A. Shield
B. Tableau CRM
C. Health Cloud
D. Service Cloud
Explanation:
Shield is a Salesforce product that allows encryption of protected health information (PHI) data at rest to enhance Health Cloud2. Shield Platform Encryption encrypts sensitive data at rest without compromising critical platform functionality. It helps you address privacy policies, regulatory requirements, and contractual obligations for data protection2.
A sales Representative wants to request a Rep-to-Rep Transfer. What two paths are available to request the transfer? (Choose two)
A. Under visit, choose to navigate to visit Products.
B. The transfer can be requested while creating an Order Authorization for a Visit.
C. To Request the transfer, navigate to product, then choose the specific inventory location against which to request the transfer.
D. During Visit creation you can request the transfer while selecting products required for a visit.
Explanation:
According to the Salesforce documentation1, there are two ways to request a rep-to-rep transfer in Health Cloud:
When creating an order authorization for a visit, you can request a transfer from another rep’s inventory location by selecting the Transfer option in the Product Selection screen1.
To request a transfer from a specific inventory location, you can navigate to Products, select the product you want to transfer, and then click Request Transfer in the Related list1.
While a consultant is implementing Integrated Care Management for a customer, the customer requests that a change is made to the Care Plan creation wizard. Which underlying component should the consultant customize to achieve this?
A. Field Sets
B. FlexCard
C. Flow
D. OmniScript
Explanation:
The underlying component that the consultant should customize to achieve this is OmniScript. OmniScript is a component in OmniStudio that allows the consultant to create guided scripts or wizards for users to follow. OmniScript can be used to create the Care Plan creation wizard, and it can be customized using various elements, such as steps, prompts, inputs, outputs, and actions.
Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model. Which two steps should a consultant take to complete this?
A. Use the Health Cloud Clinical Transition tool.
B. Leverage the Health Cloud FHIR API.
C. Use Data Loader to load the respective data.
D. Map objects and fields to the target objects.
Explanation:
To migrate from the legacy Health Cloud EHR data model to the FHIR R4 clinical data model, a consultant needs to leverage the Health Cloud FHIR API and map objects and fields to the target objects. The Health Cloud FHIR API enables interoperability between Health Cloud and external systems that use FHIR standards. The mapping process ensures that the data is transformed and loaded into the correct objects and fields in Health Cloud. Using the Health Cloud Clinical Transition tool, using Data Loader to load the respective data, or creating an Apex class and leveraging Intelligent Appointment Management are not recommended steps for this migration2.
Bloomington Caregivers wants to show its end users highlighted information about its providers that work at specific facilities, in one place. This would include provider contact details and the provider's specialty at a given facility. Which Health Cloud feature should a consultant implement to fulfill this requirement?
A. Provider Relationship Card
B. Provider Network Management
C. Facility Relationship Center
D. HCProvider360 FlexCard
Explanation:
To show end users highlighted information about providers that work at specific facilities, a consultant should implement the Provider Relationship Card feature. This feature allows end users to view information such as provider name, contact details, specialty, role, facility name, and relationship status on a card-like interface on the Facility record page. Provider Network Management, Facility Relationship Center, or HCProvider360 FlexCard are not features that can fulfill this requirement.
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