The system administrator at Cloud Kicks (CK) has deactivated their Experience Cloud site to do some maintenance and cleanup. How should the administrator ensure that CK custorners do NOTreceive a welcome email when the site is once again active?
A. Use the new Service Not Available (SNA) feature.
B. Use Data Loader to remove all members’ email addresses.
C. Disable the Send welcome email checkbox for the site.
D. Remove all profiles fromthe site's membership and add them again after the site is activated.
Explanation:
To ensure that customers do not receive a welcome email when the site is once again active, the administrator should disable the Send welcome email checkbox for the site. This will prevent the site from sending an email to existing members when the site is activated. The administrator can disable the Send welcome email checkbox in the Administration section of Experience Builder.
To which three objects can the Partner Super Useraccess be applied? Choose 3 answers
A. Opportunities
B. Accounts
C. Cases
D. Custom Objects
E. Campaigns
Explanation:
Partner Super User access is a feature that allows you to grant access to records owned by other partner users who havethe same role or a role below them in the role hierarchy. You can apply Partner Super User access to three objects: Opportunities, Accounts, and Custom Objects.
Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles. Outside of Data Categories, what is another way UMS can control Knowledge article visibility?
A. Permission Sets
B. Branding Sets
C. Sharing Rules
D. Audience Targeting
Explanation:
Permission sets are a feature that allows you to grant additional permissions to users without changing their profiles. You can use permission sets to control Knowledge article visibility by granting users access to specific article types and actions. For example, you can create a permission set that allows users to view only certain article types and assign it to your customer portal users.
Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloudto build the HR help desk app Whet should NTO consider when building the MR help desk app?
A. HR user profits is only available in Enterprise and Performance Editions with HR permission sat license.
B. MR user profile is only available in Employee Cloudwith Employee permission set license.
C. The HR help desk app can centralize Chatter from all related active Experience Cloud sites in the org.
D. The HR help desk app can centralize knowledge and self service in to one experience site.
Explanation:
Explanation: One thing that NTO should consider when building the HR help desk app is that the app can centralize knowledge and self service in to one experience site. This means that NTO can use Experience Cloud to create a site that provides access to Knowledge articles, Cases, Chatter, and other features that can help its employees find answers, request assistance, and collaborate with HR staff. NTO can use Employee Cloud, which is a solution that allows NTO to create employee experience sites using Experience Cloud.
Ursa Major Solar (UM5) is planning to build a portal for its partners. Among other things, UMS will be distributing leads to its partners in the portal. Which standard component can UMS leverage if it elects to use Partner Central template?
A. Lead Distribution
B. Lead Inbox
C. Lead Selector
D. Lead Flow
Explanation:
To distribute leads to its partners in the portal, UMS can leverage the Lead Inbox component if it elects to use Partner Central template. The Lead Inbox component is a standard component that displays a list of leads assigned to the partner user or their partner account. The partner user can view, accept, or reject the leads from the Lead Inbox component.
As a pilot. Ursa Major Solar's customers from California wore assigned to a page variation for the Home page so that the layout looks slightly different than for customers from other states. The page variation uses a Rich Content Editor component assigned solely to Platinum customers. Who will be able to view the Rich Content Editorcomponent?
A. All Platinum customers
B. All customers from California
C. All customers
D. All Platinum customers from California
Explanation:
The Rich Content Editor component will be visible to all Platinum customers from California. This isbecause UMS has assigned the component solely to Platinum customers using Audience Targeting, which is a feature that allows UMS to display different content to different audiences based on criteria such as profile, location, domain, or user. UMS has alsoassigned the page variation for the Home page to customers from California using Page Variations, which is a feature that allows UMS to create different versions of a page and assign them to different audiences based on criteria such as record type, fieldvalue, or ownership.
Ursa Major Solar wouldlike its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects. Which two standard features allow an administrator to accomplish that? Choose 2 answers
A. Remove Opportunity and Asset from theTitle Menu component in the property editor.
B. Remove Opportunity and Asset from the navigation Menu component in the property editor.
C. Remove Opportunity and Asset from the object list in the Global Search Result component property editor.
D. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
Explanation:
To prevent authenticated external users from searching for Quote and Contract objects but not Opportunity or Asset objects, you need to remove Opportunity and Asset from the object list in the Global Search Result component property editor and the Autocomplete object list in the Search component property editor. The Global Search Result component displays the search results for all objects that match the search term. The Autocomplete object list displays the suggested objects that match the search term as you type. You can customize these components by selecting or deselecting the objects that you want to include or exclude from the search.
Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO’s staff on their research-related submissions. Which user visibility setting needs to be enabled at a minimum?
A. None
B. Site User Visibility
C. Guest User Visibility
D. Portal User Visibility
Explanation:
Site User Visibility allows users within the same site to see each other, regardless of their role or sharing group membership. This is useful forcollaboration between independent researchers and NTO staff on their research-related submissions.
Ursa Major Solar (UMS) uses a third party to manage low-severity tickets using its legacy system. Sometimes, third-party agents have to create cases on behalf of UMS customers. Which user licenses should the implementation practitioner recommend for third-party staff?
A. Partner Community
B. Customer Identity
C. Customer Community Plus
D. Customer Community
Explanation:
This license type allows third-party staff to access cases, leads, opportunities, contracts, and custom objects on behalf of UMS customers. Partner Community users can also create cases from questions, escalate questions to cases, and view Knowledge articles. Partner Community users cannot access quotes or reports and dashboards.
By defining roles, permission sets, or profiles, Knowledge article visibility can be controlled by using which functionality?
A. Data Category Visibility
B. Content Management
C. Automatic Topic Assignment
D. Org-Wide Defaults
Explanation:
Data Category Visibility allows you to control which Knowledge articles are visible to which users based on data categories anduser roles, permission sets, or profiles. You can assign data category visibility at different levels, such as the org-wide default, the role hierarchy, or the permission set.
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