A college wants to expand Its existing Salesforce environment to include adviser Link.
Students will need to create and edit appointments with their advisor.
Which two Customer Community licenses can be used which Advisor Link?
A.
Customer Community login
B.
Customer Community Plus
C.
Customer Community Plus Login
D.
Customer Community
Customer Community Plus Login
A customer wants to learn more about Salesforce.org solutions built by the community.
What are two resources a consultant can recommend?
Choose 2 answers.
A.
Product Documentation: Is a Pro Bono Project the Right Fit
B.
Power of Us Hub Group: CumulusCI (CCI)
C.
Product Documentation: Get Started with Open Source Commons
D.
Power of Us Hub Group: Open Source Commons & Community Sprints
Power of Us Hub Group: CumulusCI (CCI)
Power of Us Hub Group: Open Source Commons & Community Sprints
An institution's Office of Career Services wants a solution that allows students to schedule
appointments with any available .......... directly from a portal.
Which feature should the consultant recommend to meet the requirement?
A.
Email to Case
B.
Success Teams
C.
Advising Pools
D.
Early Alerts
Advising Pools
Explanation: Advising Pools is a feature that allows students to schedule appointments with any available advisor directly from a portal. Advising Pools enables advisors to set their availability and preferences, and students to see which advisors match their needs and book appointments accordingly. Email to Case, Success Teams, and Early Alerts are not features that allow students to schedule appointments with advisors from a portal.
A school district needs to track special education student grades, attendance, and program
enrollments and capture e-signatures from parents and legal guardians.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers.
A.
Salesforce CPQ
B.
K-12 Architecture Kit
C.
Third-party application
D.
Nonprofit Success Pack
K-12 Architecture Kit
Third-party application
Explanation: The K-12 Architecture Kit and a third-party application are two solutions that the consultant can recommend to meet the requirement of tracking special education student grades, attendance, and program enrollments and capturing e-signatures from parents and legal guardians. The K-12 Architecture Kit is a solution that extends EDA to meet the needs of K-12 schools. The K-12 Architecture Kit provides objects and features to track student information, such as grades, attendance, and program enrollments. A third- party application is an application that provides additional features and solutions for Salesforce. There are many third-party applications on the AppExchange that offer e- signature capabilities, such as capturing, sending, and storing signed documents. The consultant can help the school district choose an app that meets their needs and budget.
Salesforce CPQ, Financial Service Cloud, and Nonprofit Success Pack are not solutions that can meet the requirement of tracking special education student grades, attendance, and program enrollments and capturing e-signatures from parents and legal guardians.
Student Services is preparing to migrate student Incident and Incident Resolution data from
its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which two objects should the consultant use?
Choose 2 answers.
A.
Attribute
B.
Case
C.
Case Comment
D.
Behavior Response
Case
Behavior Response
A university plans to implement Advisor Link for approximately 90,000 students. The
university needs to populate data from the student information system (SIS) to Salesforce.
The data exported from SIS needs to be automatically modified to correspond to values in
Salesforce.
Which integration approach should the consultant recommend?
A.
Lightning Connect
B.
Salesforce Data Import Wizard
C.
ETL tool
D.
Salesforce Data Loader
ETL tool
Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?
A.
Named Credentials
B.
Two-factor Authentication
C.
Social Sign-On
D.
Single Sign-On
Single Sign-On
A university's Study Abroad office getting ready to implement Salesforce to streamline
internal processes. In the past, most of the work was done using spreadsheets and paper.
The office is unsure which metrics to use to determine whether the implementation project
is successful.
Which two metrics should the consultant recommend?
Choose 2 answers.
A.
Percentage of staff logins each month
B.
Volume of emails to the office
C.
Time saved when creating business reports
D.
Number of student phone inquiries
Volume of emails to the office
Time saved when creating business reports
A university's strategic goal is to improve its MBA program rankings. A data point that
influences the MBA program ranking is acceptance percentage. The school has asked a
consultant to help it reach the goal, and increase prospective student engagement across
multiple channels.
What should the consultant recommend?
A.
Leverage Advisor Link to advise them on the application yield.
B.
Use Education Cloud to replicate the current systems and processes.
C.
Implement Marketing Cloud to manage recruitment campaigns.
D.
Implement Pardot Lead Scoring to find well qualified students
Implement Marketing Cloud to manage recruitment campaigns.
A private school wants to use Salesforce to manage students, their parents, staff
operations, and fundraising. The school wants to use the Education Data Architecture
(EDA) and to create Giving Pages.
What is a compatibility consideration the consultant should discuss with the school?
A.
Accounting Subledger is installed.
B.
Elevate is incompatible with Advisor Link.
C.
Gift Entry Manager is required.
D.
Person Accounts must be enabled.
Person Accounts must be enabled.
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