The Dean of the Business school has a dashboard that display the application yield by
program, geographic distribution of applicants, and recruitment pipeline. The Dean wants
the same reports for program directors. Sharing settings have been configured so program
directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?

A.

Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the
Dean's dashboard.

B.

Set View Dashboard As to the dean and share it with program directors.

C.

Add a dashboard filter to the Dean's dashboard and save it to All Folders.

D.

Set View Dashboard As to the dashboard viewer and share it with program directors.

The Law school's dean, recruitment director, and end users want to implement Salesforce
so they can have a central, shared reporting system of engagement for recruitment and
admission processes and raise enrollment by 10%. The Law school plans to grow and
expand its use of Salesforce to other departments in the future; however, the IT department
can only support system integration.
What should the consultant discuss first with the school?

A.

Leadership sponsorship

B.

Business objectives

C.

Metric identification

D.

Capacity to administer

The Advancements Office wants Salesforce to automatically create a supporters' score
based on their donation amount, giving capacity, giving history, and relationship type to the
university.
Which Salesforce solution should the consultant recommend?

A.

Tableau CRM

B.

Nonprofit Success Pack

C.

Einstein Prediction Builder

D.

Insights Platform Data Integrity

The Recruitment and Admissions office has an existing Salesforce environment they wants
to expand to include all of the school's operations and service. The school has asked the
consultant for recommendations to ensure the expansion is efficient, ..........., and will meet
the need of new existing user.
Which should the consultant recommend to meet the requirements?

A.

Create a Trailmix for new users.

B.

Build a Center of Excellence.

C.

Grant System Admin access for each department leader.

D.

Encourage users to post ideas on Chatte

Career Services wants to import internship information from a spreadsheet into Salesforce.
Student contact and educational information is populated from the Student Information
System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID
numbers, their email addresses, company phone numbers, company names, and start and
end dates.
Which external ID should the consultant recommend to match spreadsheet information with
the Salesforce Contact record?

A.

Email address

B.

Student number

C.

Company name

D.

Company phone

A university's IT department uses a version control-based process for its system
development and enhancement. The department wants to test the new features the
consultant has configured in a dedicated, short term Salesforce environment.
What should the consultant use to meet the requirement?

A.

Scratch org

B.

Developer Edition org

C.

Full sandbox

D.

Partial Copy sandbox

The director of advising wants to better understand why students are meeting with their
advisors.
Which Advisor Link Feature should the consultant include in a report?

A.

Success Plan Type

B.

Alert Reason

C.

Appointment Topic

D.

Case Status

A large university is planning to release a new recruitment and admissions solution using
Salesforce. The university is .............. a launch window in conjunction with the campus
calendar.
Where should the university confirm the Salesforce product release dates that could impact
the timeline?

A.

Trailhead

B.

Salesforce Trust website

C.

Setup Menu

D.

Partner Community

A university needs an email marketing tool that all program staff can use for mass
communications. Program staff need to send emails that list missing application items to
students. The items are stored on a custom object in Salesforce. It is important that
program staff only have access to their own department's marketing materials, leads,
prospects, and templates.
Which solution should the consultant recommend?

A.

Salesforce Mass Email

B.

Custom automation with an email alert

C.

Marketing Cloud

D.

Digital Engagement Messaging

A CRM committee for a university has asked a consultant about the major release cadence
of Salesforce.org and Salesforce.com platform enhancements.
When are Salesforce.org releases?

A.

Approximately two weeks after Salesforce.com releases

B.

Approximately one month before Salesforce.com releases

C.

Approximately two weeks before Salesforce.com releases

D.

Approximately one month after Safesforce.com releas