Topic 2: Volume B
Which are the type of actions that can be specified for an approval process?
Answer:
Initial Submission Actions, Final Approval Actions, Final Rejection Actions, Recall
Actions, Approval Actions and Rejection Actions for each step in the approval process.
Which are the 4 desktop clients that integrate Salesforce with your PC?
Answer:
Connect for Outlook, Connect for Lotus Notes, Connect for Office, Connect
Offline
Name the 5 data management operations
Answer:
Exporting data Deleting data Inserting data Updating data upsetting data
What is the difference between Export and Export All in Apex Data Loader?
Answer:
Deleted records are stored in Sales force for 45 days. In 'Export All' the deleted
records also get exported. In ‘Export’ the deleted records do not get exported
Which are the two types of auto-response rules?
Answer:
Lead auto-response rule, Case auto-response rule
What are the differences between lookup relationship and master-detail relationship?
Answer:
In master-detail relationship if parent record is deleted, then all the associated
child records get deleted. In lookup relationship if parent record is deleted, then all the
associated child records are not deleted. In master-detail relationship each child record
must compulsorily have a parent record. In lookup relationship child records can exist
without having parent record. Roll-up summary field is available for master-detail
relationship only.
What Fields does History Tracking not track?
Answer:
Values are not tracked for: Long text area Multi-select picklists
Which characters in the unique record Id identify the object to which it relates?
Answer:
The first 3 characters
If an approver rejects an approval request, then the final rejection actions are
always executed.
A.
True
B.
False
False
What values can be given to a field on the page layout?
Answer:
Required, Read-Only
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