Community-Cloud-Consultant Exam Questions

Total 285 Questions

Last Updated Exam : 22-Oct-2024

You have spent the last two weeks getting your community ready for the prime time and
have recently deployed your configuration to production and now wish to make it publicly
available. What steps do you take to do this?


A.

Deploying to production automatically enables the community


B.

Go into the Community Builder >> Settings and Activate the community


C.

Go into the Community Manager >> Administration and Activate the community


D.

Go into the Community Manager >> Administration >> Settings and Activate the
Community


E.

The community will automatically activate when you add users to it





D.
  

Go into the Community Manager >> Administration >> Settings and Activate the
Community



Your company wish to use their own URL for their community to maximize the brand
impact to customers. How would you achieve this?


A.

My Salesforce1


B.

My Domain


C.

Salesforce1


D.

Custom URLs


E.

Community Domains





D.
  

Custom URLs



Why would you modify the Head Markup of a Salesforce Community? [Choose 3]


A.

To add Custom JavaScript blocks


B.

To add SEO meta tags


C.

B and C


D.

To modify the community colour palate


E.

To add References to external JavaScript files


F.

To enable single sign on





A.
  

To add Custom JavaScript blocks



B.
  

To add SEO meta tags



E.
  

To add References to external JavaScript files



Universal Containers needs to use capabilities, using the Customer Service Template, in
Salesforce Communities to enable Social Sign-on for their customers. What should the
Salesforce Admin do to enable users to use their Social Sign-on?


A.

Setup the authentication provider for Social sites and add the Social Sign-on component
to the login page.


B.

Configure Community Sign-on at the social web site to make sure the user is
authenticated and provided access.


C.

Enable Social Sign-on in the Community management preferences menu.


D.

Create a custom login page with Social Sign-on capabilities, including authentication
providers.





A.
  

Setup the authentication provider for Social sites and add the Social Sign-on component
to the login page.



Universal Containers built a Community to expose Leads and Opportunities to their
resellers. They set up partner accounts with two roles and granted Super User access to
the Sales Executives users who are created at the top level of the account role hierarchy.
Universal Containers has the following requirements to expose dashboards to their
partners: • Partners can NOT modify the dashboard. • Partners only see data within their
account. • Partners see all the data on the partner account. How should the Salesforce
Admin fulfill these requirements?


A.

Select the Channel Manager as the running user for the dashboards


B.

Select the 'Run as logged in user option for the dashboards


C.

Select the Sales Executive as the running user for the dashboards


D.

Select the owner of the partner account as the running user for the dashboards





B.
  

Select the 'Run as logged in user option for the dashboards



Universal Containers is setting up their moderation settings on their Community. They have
developed 7585 keywords to monitor. What is the minimum number of keyword lists
needed to accommodate all 7585 keywords?


A.

5


B.

2


C.

4


D.

3





C.
  

4



Regional Containers want to ensure any Community members without Community
contributions are moderated by the Community Manager, how would this requirement be
implemented?


A.

Download the Advanced Community Moderation lightning component and configure it in
the Community Builder


B.

Use a Community Moderation Rule


C.

Define Community Member Criteria


D.

Leverage the Community Cloud Moderation API with APEX





C.
  

Define Community Member Criteria



Universal Containers builds their customer Community on Napili templates. They create
several recommendations that are visible on the home page, including one for their annual
conference event. After the event, the Salesforce Admin needs to remove the event
recommendation. Where should the Salesforce Admin delete the recommendation?


A.

From the All Communities setup page


B.

From the Community Workspace


C.

From the Community site


D.

From the Community Builder





A.
  

From the All Communities setup page



The Community adminstrator at Universal Containers has received reports from users
about mnot being able to see each other in the People tab. However, users are able to
view other's conversations within groups of which they are a part. Why are users unable to
see each other in the People tab?
Select one or more of the following:


A.

External users cannot view each other within Partner Communities


B.

Users did not approve each others' Friend Requests within the Community


C.

External users can only view each other if they are in the same Account


D.

The Administrator has deselected Community User Visibility





D.
  

The Administrator has deselected Community User Visibility



Universal Containers needs to provide public access to some Knowledge articles in the
Community. Articles are associated to the Public Knowledge Base channel, but are NOT
visible in the Community.
How should the Salesforce Admin troubleshoot this issue?


A.

Create a Featured Topic in the Community Builder to display articles.


B.

Check the Article type permissions on the Guest User profile.


C.

Create a new data category specifically for Guest Users to display articles.


D.

Enable public access for the Community in Setup and the Guest User profile.





B.
  

Check the Article type permissions on the Guest User profile.




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