Community-Cloud-Consultant Exam Questions

Total 285 Questions

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What are the two most efficient ways for the Salesforce Admin to fulfill the following
requirements?
Universal Containers plans to build a large-scale Community and expose Leads and
Opportunities to their resellers. Universal Containers has the following requirements for
their partner account:
• 120,00 partner accounts
• Minimize the number of partner account roles
• Partner account is made up of sales employees and sales managers
• Sales employees only have access to their data
• Sales managers have access to all sales employees data


A.

Set up partner accounts with two roles.


B.

Set up partner accounts with one role.


C.

Use sharing rules to grant sales managers access to sales employees data.


D.

Make the sales manager the Super User on the partner account.





A.
  

Set up partner accounts with two roles.



D.
  

Make the sales manager the Super User on the partner account.



A coffee company is launching a public brand worldwide. Consumers need to see all
relevant information about the brand in one place. Brand advisors can also submit
applications to become partners. How should the coffee companies administrator meet
these requirements?
Select one or more of the following:


A.

Create a Private Community and let brand advisors and consumers register themselves


B.

Create a Public Community for consumers and brand advisors


C.

Create a Public Community and let brand advisors and consumers register themselves


D.

Create a Public Community for consumers and a separate Private Community for brand
advisors





C.
  

Create a Public Community and let brand advisors and consumers register themselves



A Community has two types of users:
- External users who can belong to multiple Communities.
- Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community?
Choose 2 answers.


A.

Mobile Administration.


B.

Global Header.


C.

Community URL.


D.

Appending "/one/one.app" to the Community URL





B.
  

Global Header.



C.
  

Community URL.



What moderation capabilities does Salesforce communities provide to automate the
process of identifying and replacing words that are offensive or inappropriate for the
Community?


A.

Create Process flows to identify posts with the offensive or inappropriate words and
replace with other content


B.

Enable Moderation for the Community to block offensive or inappropriate content


C.

Write a trigger to identify posts with the offensive or inappropriate words and replace
with other content


D.

Use moderation rules in the Community to block offensive or inappropriate content





D.
  

Use moderation rules in the Community to block offensive or inappropriate content



Which three Salesforce editions/user license combinations allow external users to access a
Community on Salesforce1? Choose 3 answers.


A.

Performance Edition/Customer Community.


B.

Professional Edition/Customer Community.


C.

Database.com Edition/ Customer Community.


D.

Unlimited Edition/Customer Community.


E.

Enterprise Edition/Customer Community Plus.





A.
  

Performance Edition/Customer Community.



D.
  

Unlimited Edition/Customer Community.



E.
  

Enterprise Edition/Customer Community Plus.



A Salesforce Admin enables "Allow members to Flag" in Community Workspaces. Which
two content types can members flag as inappropriate? (Choose two.)


A.

Posts and Comments


B.

Topics


C.

Files


D.

Articles





A.
  

Posts and Comments



C.
  

Files



Universal Containers (UC) has built a Community in a sandbox where it is in Active status.
UC is getting ready to deploy the Community in production where it is currently Inactive.
UC wants to ensure the welcome email is only sent to users after the Community is
changed to Active status. Which three options should be validated to ensure the welcome
email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:


A.

Turn the sandbox Community to Inactive status before deploying the metadata to
production


B.

Add the Community user profile(s) as members of the Community before activating
production


C.

Uncheck "Send Welcome Email" in production Workspaces before deployment


D.

Deploy the changes to production using change sets to disable the welcome email





C.
  

Uncheck "Send Welcome Email" in production Workspaces before deployment



D.
  

Deploy the changes to production using change sets to disable the welcome email



You are setting up an Authenticated Community for your Customers many of them speak
both English and French how will you ensure the most appropriate language(s) are
available to them in your Napili Template Community?


A.

Develop a custom lightning component which will allow seamless transition between
languages


B.

Install the Google Translation component which allows Authenticated users to swap
between languages


C.

Language will be determined by the language set on their User Profile


D.

Place the Language Picker Component on the Community home page


E.

Multi-Language support is not available for Napili Template communities





C.
  

Language will be determined by the language set on their User Profile



Northern Trail Outfitters has recently launched a partner program to increase sales. The VP
of Sales has the following goals:
- Drive more revenue from sales channels
- Allow channel partners to provide service to buyers
- Get deal visibility in real time
Which option should Northern Trail Outfitters consider to meet these requirements?
Select one or more of the following:


A.

Guided selling for Community Cloud


B.

CPQ for Community Cloud


C.

Direct pricing for Community Cloud


D.

Sales channels the Community Cloud





B.
  

CPQ for Community Cloud



You have recently deployed a Partner Community leveraging the Napili Template however
you are getting requests to share all cases within an Account with the CEO of each
organization. You are aware of the limitations of the number of roles you can have within a
Salesforce Org and want to avoid adding new community roles. What steps would you take
to achieve this requirement?


A.

Create a Custom Sharing Rule


B.

Enable Super User Access


C.

Increase the number of roles within the Community Settings


D.

Create an APEX Custom Permission


E.

Create a Custom Sharing Set





B.
  

Enable Super User Access




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