Community-Cloud-Consultant Exam Questions

Total 285 Questions

Last Updated Exam : 22-Oct-2024

A company recently launched its first Lightning Community using the Partner Central
Template. Due to the success of the Community, other business units are now interested in
replicating the Community and making a few changes. How can the Community Cloud
consultant meet these requirements?
Select one or more of the following:


A.

Create a change set to include the changes from the first Lightning Community and
create new Communities using that change set


B.

Use the Partner Central Template and repeat all of the setup steps for each cloned
Community


C.

Export the new Lightning Community as a template and create new Communities using
the exported template


D.

Create new Communities using the Build Your Own template and repeat all set up steps
that each cloned Community





C.
  

Export the new Lightning Community as a template and create new Communities using
the exported template



What are the four stages of the Community Roll-out framework?


A.

Plan > Develop > Test > Review


B.

Design > Implement > Grow > Review


C.

Create > Communicate > Design > Implement


D.

Analyse > Design > Implement > Maintain


E.

Establish > Manage > Measure > Engage





E.
  

Establish > Manage > Measure > Engage



How is visibility to Articles Types controlled for Community Members?


A.

Community Settings


B.

User Record


C.

Community Manager


D.

Profile


E.

All Articles Types within the shared data categories and visible to Community Members





D.
  

Profile



Universal containers (UC) is opening up its Salesforce Communities public Knowledge
Base to include audiences from the EMEA region. UC wants to ensure that the topics
included in the Community are translated into the appropriate languages. UC has enabled
multi-language in the Community and is ready to translate. Which option should the
Community Cloud consultant use to translate Topics associated to articles and
discussions?
Select one or more of the following:


A.

Content Targeting


B.

Language Selector


C.

Translation Workbench


D.

Community Builder





B.
  

Language Selector



orthern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has
identifies a group of Partners to collaborate with during the entire acquisition process.
Which option should NTO use to ensure that only the selected group of partners have
visibility to the acquisition?
Select one or more of the following:


A.

Set Chatter group email setting for selected collaboration Partners to Limited


B.

©mention only selected collaboration Partners


C.

Manually share records with selected collaboration Partners


D.

Create an Unlisted Chatter Group for selected collaboration Partners





D.
  

Create an Unlisted Chatter Group for selected collaboration Partners



Universal Containers (UC) builds a Community to support customers who purchased its
products. UC has the following security requirements:
- Support encryption at rest
- Show decrypted data in the UX (user experience) to users with permissions
- Encrypt all Community data
How should the Salesforce Administrator fulfil this requirement?
Select one or more of the following:


A.

Install a third-party app from AppExchange to encrypt the data at rest


B.

Leverage Salesforce Shield to encrypt and decrypt all data at rest


C.

Encrypt data in portals, but not in Communities


D.

Create encrypted fields for Community data





B.
  

Leverage Salesforce Shield to encrypt and decrypt all data at rest



Universal Containers recently built a Community for their customers. They would like to
allow access Of files maintained in their Sharepoint Online with customers. Which
Salesforce feature should the Salesforce Admin recommend?


A.

Content Library


B.

Files Connect


C.

Files Sync


D.

Chatter and Files





B.
  

Files Connect



Universal Containers launched their Community built on the Napili template. They would
like to update the Community with Live Agent support and additional menu option for
Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?


A.

Deactivate the Community to make changes to the Community and reactivate with
changes after testing in a Sandbox


B.

Build a new Community with required features after testing in a Sandbox and deactivate
the existing Community


C.

Make changes to the existing Community after testing in a Sandbox and publish the
Community when the changes are ready for customers.


D.

Create new Community profiles with the modified features and assign them to
customers when the Community is ready for customers.





A.
  

Deactivate the Community to make changes to the Community and reactivate with
changes after testing in a Sandbox



How should the Salesforce Admin meet this requirement? Universal Containers creates a
Community for their partners. Members of the Community should not be able to participate
in discussions with other members. However, users from the same partner should be able
to hold discussions amongst themselves.


A.

Create a sharing group for partner accounts under Sharing Settings.


B.

Deselect Community User Visibility under Sharing Settings.


C.

Update the Internal User record to Private under Sharing Settings.


D.

Turn off Portal User Visibility under Sharing Settings.





B.
  

Deselect Community User Visibility under Sharing Settings.



Universal Containers builds a Partner Community for their dealers. They set up the partner
account with two roles to represent sales employees and their managers. After going live,
the dealerships inform Universal Containers that they need a CEO type of access for
specific users who need to access all of the data on the partner account. How should the
Salesforce Admin fulfil this requirement?


A.

Promote the CEO partner user to delegated admin on the partner account


B.

Assign Super User access to the CEO partner user on the Contact page


C.

Add a third role to the partner account hierarchy for the CEO partner user


D.

Make the CEO partner user the owner of the partner account





B.
  

Assign Super User access to the CEO partner user on the Contact page




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