Universal Containers built a Community using the Customer Service Template. They want
the Salesforce Admin to enable multilingual support for their Community. Where can the
Salesforce Admin configure the languages supported by this community?

A.

Community Settings

B.

Community Builder

C.

Force.com Sites

D.

Site.com Studio

Universal Containers creates a Community for their end users to access invoices. The
invoice pages are mobile of responsive and utilize rich text styling for the amount totals in
each column. Mobile access to these invoices is important. The API Enabled profile
permission has been turned on to allow Salesforce mobile access to external users with
Communities licenses. Which characteristic of this Community will cause display problems
when accessed from an Android mobile device?

A.

'API enabled' profile permission

B.

Mobile responsiveness

C.

Community URL access

D.

Rich text styling

It's been a long and exciting week of developing your new Customer Community, so
exciting in fact you just removed the Administrator profile from the Selected Community
Profiles and can no longer access the Community. What should you do next?

A.

Create a case with Salesforce support

B.

Disable the community and reactivate it as this automatically adds the Administrator
Profile

C.

Perform Community Membership updates using the API

D.

Go into Setup >> Community Settings and Select >> Apply default access settings

Universal Containers has a multi -layered distribution structure. The Main Distributors in
each geography work with Regional Distributors to sell and service customers in the region.
Universal Containers plans to roll out a Community with the following capabilities: • Main
Distributors and Regional Distributors are considered Partner accounts in Salesforce. •
Main Distributors can communicate with other Main Distributors. • Regional Distributors can
communicate with other Regional Distributors who are managed by the same Main
Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin
build a Community to meet the requirements?

A.

Allow Main Distributors to be members of two Communities: one for Main Distributors
and one for the Regional Distributors that they manage

B.

Build one Community using the Napili template for Main Distributors and Regional
Distributors. Disable Community user visibility and allow portal user visibility

C.

Create a Community for each Main Distributor. Allow Regional Distributors to log in to
the Community

D.

Build one Community for each Regional Distributor and one for Main Distributors

Which is currently not a valid pre-built Social Sign-on Authentication provider?

A.

GitHub

B.

LinkedIn

C.

Facebook

D.

Janrain

E.

Google

F.

Box

G.

Twitter

Universal Containers wants to launch a Community where customers can complete a
registration form to gain access to the Community. How should a Salesforce Admin add
this capability to the Community? Choose one answer

A.

Implement a Web-to-case form to capture user details and use case details to create a
Community user

B.

Create a publically accessible custom page with the registration details and add a link to
the Community login page

C.

Use the registration form in the company website and allow users to register

D.

Enable the option Allow External Users to Self-register in the Community Management
page

What is the maximum number of keyword list criteria in Moderation Settings your
Salesforce Org (not Community) can have?

A.

10

B.

20

C.

30

D.

50

E.

40

A Salesforce Admin needs to enable public access, such that Community collaboration
features are accessible to guest users.
How should the Salesforce Admin perform this task?

A.

Create public-free web pages and use Community only for authenticated users.

B.

Create Force.com sites and update guest user login access.

C.

Allow users to access the Community with guest user login credentials.

D.

Enable "Public can access the community" checkbox under General Settings in
Community Builder.

Universal Containers is launching a Community to provide a self-help Channel to their
customers and partners. Customers and partners will search for articles, participate in
discussions, and raise cases. Partners will be able to raise cases for their customers, but
will NOT need channel sales capabilities. Which license should a Salesforce Admin use for
the partner users?

A.

Partner Community Plus License

B.

Service Cloud License

C.

Support Community License

D.

Customer Community Plus License

Universal Containers is experiencing an increase in spam in their Community. The
Community Manager needs to put in some pre -moderation rules to be alerted when
multiple posts occur from the same user over a short period of time. What should the
Community Manager do to meet this requirement?

A.

Grant the “Moderate Communities Feed” permission to Community members so they
can flag content.

B.

Grant the “Community Moderator” permission to allow access to view engagement reports.

C.

Create a rate rule and apply it to posts with newly registered members as the criteria.

D.

Activate a content rule to flag member-generated content with a Review Moderation
action.