Universal Containers categorizes its accounts with one of two status values - Prospect or Customer. The administrator wants to automatically change the value from Prospect to Customer when an opportunity is won. Which two actions should the administrator take to accomplish this? Choose 2 answers

A.

Use Visualforce to update the Account Status field.

B.

Create an account workflow rule that updates the Account Status field.

C.

Create an opportunity workflow rule that updates the Account Status field.

D.

Use an Apex trigger to update the Account Status field.

Leads come to universal containers from various sources and need to be assigned to the correct
sales team. When a lead comes for the APAC region, it can be passed to an external partner if
the sales director approves the transfer. The partner’s channel manager must be notified when
the partner has been assigned the lead.
At the minimum, which combination of automation tools will be needed to meet these
requirements?

A.

Assignment rules, auto-response rules, and workflow rules

B.

Assignment rules and approval processes

C.

Assignment rules, approval processes, and workflow rules

D.

Assignment rules and workflow rules.

A sales manager wants to edit the opportunities entered by the sales team. The manager does not have Edit access to the Opportunity object. What is a recommended solution?

A.

Change the opportunity's Organization-wide default setting to Public Read/Write.

B.

Redefine the role hierarchy by enabling "grant access using hierarchies."

C.

Create a permission set and associate Edit opportunity to the user record.

D.

Enabling team selling on the Opportunity object to grant Read/Write access.

Universal Container has set the Organization Wide Defaults for all objects to private. Which profile setting
would allow user to access all of the accounts within the organization? Choose 2 Answers

A.

Modify All Data

B.

View All for Accounts

C.

Read for Accounts

D.

Public for Accounts

A user changes roles from an EMEA sales representative to a US sales representative. How will this impact the ownership-based sharing rules for the user's records?

A.

This will affect the ownership of records for standard objects but not custom objects.

B.

All of the ownership-based sharing rules are recalculated.

C.

None of the ownership-based sharing rules are recalculated.

D.

This will only affect ownership-based sharing rules if the user moves up in the role hierarchy

When using Customizable Forecasts, which forecast category is not included in the forecast?

A.

Closed

B.

Omitted

C.

Pipeline

D.

Best Case

How can you make sure that a field will be visible on 2 profiles only?

A.

validation rules

B.

Field-Level Security

C.

workflow field update

D.

create a page layout and hide the field

A system administrator needs to merge duplicate accounts with duplicate contacts, how can this can be accomplished?

A.

Merge accounts and select the option to merge duplicate contacts

B.

Merge duplicate accounts and then merge duplicate contacts

C.

Merge duplicate contacts and then duplicate accounts.

D.

Merge duplicate accounts and duplicate contacts will automatically be merged

What permission will you give a user without editing the profile itself?

A.

Sharing rule

B.

Delegated administration

C.

Role hierarchy

D.

Permission set

An administrator must select milestones from an existing list of available milestones.

A.

True

B.

False