A user has pore with read-only permissions for the case object.
How can the user be granted edit permission for cases?

A.

Create permission set with edit permissions for the case object.

B.

Create a sharing rule on the case object with read/write level of access.

C.

Create a public group with edit permissions for the case object.

D.

Add the user in a role hierarchy above the users with edit permissions on the case object

What type of process can the system administrator set for an organization’s products? Choose 3 answers

A.

Standard prices

B.

List prices

C.

Product prices

D.

Sales prices

E.

Discount prices

Universal Containers wants only users from the sales department to have access to price books. How can an
administrator meet this requirement? 

A.

Create a sharing rule to share all price books to sales users.

B.

Manually share each price book to the sales users roles.

C.

Set the organization-wide default for price book to Use.

D.

Clone all custom price books from the standard price book

An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Force.com IDE. Which three pieces of information must be supplied to the IDE during this process? Choose three

A.

The metadata components that need to be deployed.

B.

The data of the fields which are being deployed.

C.

The environment into which the changes will be deployed.

D.

The user name and password of the destination environment

E.

The related change set connection information.

A sales manager would like a report of accounts with no closed/won opportunities in the last year. How can this requirement be met? 

A.

Create a joined report using the Accounts report type and the Opportunities report types.

B.

Create a tabular report using the Account report type and add a cross filter using Opportunities.

C.

Create a customer report type for Accounts without Opportunities.

D.

Create a summary report using the Accounts report type with a formula field for opportunity count.

The recruiting manager at Universal Containers has requested a new picklist value in the Type field on the
Position object by the end of the week. If the administrator is unable to complete this request in the desired
timeline, what type of access will allow the recruiting manager to make the changes in Salesforce?

A.

Modify All and View All access to the Position object

B.

Delegated administration to manage recruiting users

C.

Create, Read, Edit, and Delete access to the Position object

D.

Delegated administration over the Position object

Users have been given Read/Write access to product support cases through criteria-based sharing rules. A user's profile only has read permission for cases.What can the user expect
regarding their ability to edit product support cases?

A.

The user will only be able to edit the cases that they created.

B.

The user will be able to edit product support cases.

C.

The user will only be able to edit cases manually shared with them.

D.

The user will not be able to edit product support cases.

Universal Containers has a workflow rule that sends and email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are not being delivered. Which two tools should be used to determine the problem?

A.

System audit trail

B.

Debug logo

C.

Email log

D.

Workflow monitor

What is the maximum file size that can be uploaded in CRM Content?

A.

10GB

B.

100MB

C.

2GB

D.

500MB

Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes. How can an administrator meet this requirement?

A.

Assign delegated administrator to the subset of users to View All Data.

B.

Create a new profile and role for the subset of users with the View All Data permission.

C.

Enable the View All Data permission for the roles of the subset of users.

D.

Create a permission set with the View All Data permission for the subset of users.