What are the benefits of territory management? Choose 3 ANSWERS

A.

Ability to generate account sharing rule based on territory membership

B.

Ability to expand private sharing model using account criteria

C.

Support to complex and frequently changing sales organization

D.

Support for multiple forecast per user based on territory membership

E.

Ability to include opportunity in more than one record.

The administrator of Universal Containers is testing an approval process in a recently refreshed Developer Pro
sandbox and is finding that none of the notification emails are being sent to the approvers. Which two reasons
could be the cause? Choose 2 Answers

A.

Workflow emails only work in Full sandboxes

B.

The email addresses for the users are incorrect.

C.

HTML templates are not available in sandboxes.

D.

The Deliverability Access Level setting is incorrect.

What should a system administrator consider before using territory management? Choose three answers.

A.

Once enabled it cannot be disabled

B.

It does not work in parallel with sharing functions

C.

You need to contact Salesforce to have it enabled

D.

Forecasts are derived from Territory hierarchy not Role hierarchy

A custom object was created in Universal Containers only system administrator has CRED. Access needs to be extended to VP and Standard User? choose 2

A.

Give "modify all" to both VP and Standard User

B.

Permission Set for VP and Standard User

C.

Create a custom profile and add VP and Standard User

D.

Add CRED to VP and Standard User profile

Which permission do you need to manage entitlements? Choose 2

A.

Customize Application"

B.

Customize Entitlement

C.

Manage Application

The VP of Sales wants to require that the Next Step Field is always updated when an opportunity stage is changed. How can this process be automated?

A.

Create a workflow rule with the following formula:AND(ISCHANGED(StageName), NOT(ISCHANGED(NextStep))

B.

Create a validation rule with the following formula: AND( ISCHANGED(StageName), NOT(ISCHANGED(NextStep))

C.

Create a validation rule with the following formula: AND( ISCHANGED(ISPICKVAL(StageName)), NOT(ISCHANGED(NextStep)))

D.

Create a workflow rule with the following formula: AND( ISCHANGED(ISPICKVAL(StageName)), NOT(ISCHANGED(NextStep))

What is true about Salesforce Communities? Choose 2

A.

Ideas tab is used by community users to submit, like and promote Ideas

B.

Communities can be used by internal Salesforce users only

C.

Reputation level is the same across all communities

D.

Crowd sourced Knowledge in Q&A tab

A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy. What is the reason the sales manager is not able to view the contact?

A.

The contact owner has not selected the option to share contacts with others in the role hierarchy.

B.

The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator

C.

The account sharing settings are controlled by the parent, and the account owner is not under the sales manger's role.

D.

The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role

Which of the following is NOT true about article types in Salesforce Knowledge?

A.

An organization must have 2 article types to enable Knowledge.

B.

Article Types are typically short HTML documents.

C.

Article Types may include attachments.

D.

Article Types should enable 'actionable' content.

James, a recruiting manager needs a picklist field implemented on the Position object done by the end of the week. Matt, the system administrator was too busy to fulfill the requirement. What should Matt do, to prevent this from happening again?

A.

Delegate James as a delegated administrator for the Recruiting App

B.

Delegate James as a delegated administrator for the Position Object

C.

Assign James with the "Modify All Data" permission set

D.

Changed OWD for the Position Object to Public Read/Write