The administrator at Universal Containers wants to improve data quality by ensuring that all accounts have a Billing State/Province based upon the Billing Postal Code for that account. How can this be achieved? Choose 2 answers

A.

Use validation rule to do a VLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces

B.

Use a trigger that populates Billing State/Province based on a custom object that maps postal codes to states/provinces

C.

Use validation rule to do an HLOOKUP of the Billing Postal Code to a custom object that maps postal codes to states/provinces

D.

Use a workflow that populates Billing State/Province based on a custom object that maps postal codes to states/provinces

The marketing department at Universal Containers regularly changes the page layout requirements for its
customer marketing objects. The VP of Marketing has asked the administrator for permission to configure
only these objects. What can the administrator do to meet this request?

A.

Grant the VP of Marketing the ability log in as a user who is an administrator.

B.

Setup the VP of Marketing as a delegated administrator for the custom marketing objects.

C.

Enable Marketing User permission on the user record for the VP of Marketing.

D.

Create a custom profile with the Edit permissions on the custom marketing objects and assign to the VP of Marketing

Which feature license is required to use Content?

A.

Salesforce CRM Content User

B.

Salesforce CRM Content Contributor

C.

Salesforce CRM Content Creator

D.

Salesforce CRM Content Managera. Salesforce CRM Content User

Universal Containers has a requirement to report on opportunities where the probability has dropped beneath
50%. The administrator has created a custom checkbox as a way to identify these records. What else should the administrator do to meet this requirement?

A.

Create a workflow rule that updates the field when the probability drops below 50%

B.

Build a validation rule that displays an error when the user enters the probability to less than 50%

C.

Create an approval process that submits the opportunity for approval when the custom checkbox is true.

D.

Enable field history tracking on the field and include the history in the report filter

Which two requirements must be met for a user to view knowledge Articles within a Salesforce organization? Check 2 answers.

A.

The user must be assigned a Salesforce Knowledge license.

B.

The user must have access to the articles tab.

C.

The user must have the manage articles permission on the profile.

D.

The user's profile must have the read permission for the at lease one article type.

Which three are capabilities of Collaborative Forecasting?

A.

Rename categories

B.

Forecast using opportunity splits

C.

Overlay quota

D.

Add categories

E.

Select a default forecast currency setting

Which two options are allowed with Territory Management and the territory hierarchy, but NOT with the standard Role Hierarchy? Choose 2 answers

A.

Grant access to records regardless of ownership.

B.

Allow multiple forecasts for each user.

C.

Allow visibility into direct reports' records for management.

D.

Grant access to related records based on account sharing.

When a Sales Representative creates a lead, a workflow rule should be triggered to immediately send a
welcome email to the lead. Some representative report that their leads never received this email, even when the
email address is correct. What can the System Administrator do to trouble shoot this issue?

A.

Monitor the time-based workflow queue to make sure the emails are being sent

B.

Monitor Setup Audit Trail while Sales Representative creates lead to make sure emails are being sent

C.

Monitor the Debug Log and verify that the workflow rule is being triggered.

D.

Ensure that Sales Representative have correct permissions to trigger workflow rules

What are the similarities of customizable and collaborative forecasting? Choose two answers.

A.

Monthly and Quarterly Forecasts

B.

Quotas

C.

Territory management

D.

Submit Forecast

What can you do as a system administrator to meet this requirement?

A.

Create a joined report

B.

Create a custom report type

C.

Create a Standard report type with crossfilter

D.

Analytic Snapshots