What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?
A.
Update the organizations chatter setting to allow approvals.
B.
Enable the organizations Email approval response setting.
C.
Specify initial submission actions within the approval process.
D.
Add the Items to approve component to the approvers home page.
E.
Create a flow to automatically approve all records.
Update the organizations chatter setting to allow approvals.
Specify initial submission actions within the approval process.
Add the Items to approve component to the approvers home page.
Explanation: To make it easy for approvers to respond to approval requests, the administrator should configure three settings:
Update the organization’s chatter setting to allow approvals, which enables approvers to approve or reject requests from chatter feeds or email notifications Enable the organization’s Email approval response setting, which allows approvers to reply to approval request emails with keywords such as APPROVE or REJECT Add the Items to approve component to the approvers home page, which shows a list of pending approval requests that can be acted upon with one click Specifying initial submission actions within the approval process will not affect how approvers respond to requests. Creating a flow to automatically approve all records will bypass the approval process altogether.
Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team. How should the administrator configure this requirement?
A.
Create two record types, each with 3 page layouts.
B.
Create one record type with six Page Layouts.
C.
Create three record types, each with 2 page layouts.
D.
Create six record types, each with 1 page layout.
Create three record types, each with 2 page layouts.
An administrator supporting a global team of salesforce users has been asked to configure company settings. Choose 2 options
A.
Currency Locale
B.
Default Language
C.
Password Policy
D.
Login Hours
Currency Locale
Default Language
Explanation: Currency locale and default language are two of the company settings that an administrator can configure in Salesforce. Currency locale determines how currency amounts are formatted and displayed in reports and other places. Default language determines the language used for labels, buttons, tabs, and other elements in Salesforce.
The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce. What should the administrator do to identify why the user Is unable to log in?
A.
Review the login history for the user.
B.
Check the attempted logins by running the setup audit trail.
C.
Pull the password history to ensure the password policy was followed.
D.
Reset the security token for the profile.
Review the login history for the user.
Explanation: To identify why a user is unable to log in to Salesforce, the administrator should review the login history for the user. The login history shows the date and time of each login attempt, the source IP address, the browser and platform used, the login type (such as username and password or single sign-on), and the status (such as success or failure). The login history can help troubleshoot common login issues such as incorrect username or password, invalid security token, IP restrictions, or login hours violations. Checking the attempted logins by running the setup audit trail, pulling the password history, or resetting the security token for the profile will not help identify why a user is unable to log in.
Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not workingproperly. What should administrator do to identify the problem?
A.
Use the native debug feature in the flow builder.
B.
Review debug logs with the login level.
C.
View the setup audit Trail and review for errors.
D.
Setup Email logs and review the send error log.
Use the native debug feature in the flow builder.
Explanation: Native debug feature is a tool that can be used to identify the problem with the new flow. Native debug feature allows users to test a flow by running it with different input values and inspecting the output values at each element. Users can also see error messages and warnings that indicate where the flow failed or might fail.
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product. What should an administrator do to satisfy this requirement?
A.
Create a queue and a criteria-based sharing rule.
B.
Create a predefined case team and an assignment rule.
C.
Create a user-based sharing rule and an ad-hoc case team.
D.
Create an auto-response rule and a public group.
Create a queue and a criteria-based sharing rule.
Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates. How should an administrator accomplish the request?
A.
Create a workflow role to update the Event Date Field.
B.
Create an approval process on the Campaign object.
C.
Create a sharing rule so that other agents can view events.
D.
Create a campaign for agents to request event dates.
Create an approval process on the Campaign object.
Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost. How should an administrator configure this requirement?
A.
Select the requirement checkbox next to the loss reason field on the page layout.
B.
Create a validation rule to display an error ifstage is Closed lost and Loss Reason is blank.
C.
Check the required checkbox on the Loss Reason field in Object Manger.
D.
Configure a workflow rule to display an error if Loss Reason is blank
Create a validation rule to display an error ifstage is Closed lost and Loss Reason is blank.
Explanation: Validation rule is a tool that can be used to enforce data quality and business logic by preventing users from saving records that do not meet certain criteria. In this case, a validation rule can be created on the Opportunity object to display an error message if the Stage field is Closed lost and the Loss Reason field is blank.
Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage. What should the administrator recommend?
A.
SMS Response
B.
Web-to-Case
C.
Email-to-Case
D.
Omni-Channel
Web-to-Case
At cloud kicks sales reps usediscounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this timeconsuming task. What should the administrator use to deliver this requirement?
A.
Flow Builder
B.
Approval Process
C.
Prebuild Macro
D.
Formula field
Flow Builder
Explanation: To automate applying discounts on opportunity products when an opportunity is won, the administrator should use Flow Builder, which is a tool that allows creating complex business processes with clicks. The administrator can create an autolaunched flow that runs when an opportunity is updated, checks if its stage is “Closed Won”, and updates its related opportunity products with discounts from a formula or variable. Approval Process, Prebuilt Macro, and Formula Field are not able to update related records based on criteria.
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